Service Manager

5 - 10 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Manage daily workshop operations and ensure smooth service flow.
  • Handle customer complaints and ensure high satisfaction.
  • Allocate jobs to mechanics and monitor work quality.
  • Achieve monthly service, labour, and spare parts targets.
  • Train and guide service advisors and technicians.
  • Ensure timely delivery of vehicles after service/repair.
  • Process warranty claims and coordinate with insurance companies.
  • Maintain safety, cleanliness, and compliance in the workshop.
  • Monitor technician productivity and job turnaround time.
  • Keep records updated in the Dealer Management System (DMS).

Educational & Experience Requirements

  • Diploma / Degree in Mechanical or Automobile Engineering.
  • 5–10 years’ experience in two-wheeler service operations, with at least 2–3 years in a managerial role.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Work Location: In person

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