Tele Calling Executive

Job Description

Roles and Responsibilities: 1.Lead Generation: Identifying potential customers through research and data mining. Reaching out to prospects to generate interest in the company's products or services. 2.Sales: Making outbound calls to sell products or services. Explaining product features and benefits to potential customers. Handling objections and closing sales. 3.Customer Service: Answering inbound calls from customers. Addressing customer inquiries and resolving complaints. Providing information about products, services, and policies. 4.Appointment Setting: Scheduling appointments for sales representatives to meet with potential clients. Coordinating calendars and confirming meeting details. 5.Market Research: Conducting surveys to gather feedback on products or services. Analyzing customer preferences and trends. 6.Database Management: Updating customer information in the company database. Ensuring accuracy and confidentiality of customer records. 7.Follow-Up: Conducting follow-up calls to ensure customer satisfaction. Encouraging repeat business and building customer loyalty. 8.Cross-Selling and Up-Selling: Identifying opportunities to sell additional products or services to existing customers. Promoting special offers and new products. 9.Reporting: Maintaining records of calls and sales. Preparing daily, weekly, and monthly reports on call activity and sales performance. 10.Compliance: Adhering to company policies and industry regulations. Ensuring calls meet quality standards and scripts are followed. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person