Service Manager

Job Title: Service Manager

Company: Sree Gokulam Motors & Service Pvt Ltd

Loction: Kalpetta

Job Summary:

We're seeking an experienced and customer-focused Service Manager to lead our service department. The ideal candidate will oversee daily operations, manage a team of technicians and service advisors, and ensure exceptional customer satisfaction.

Key Responsibilities:

- Operations Management: Supervise and coordinate service department activities, ensuring efficient workflow and high-quality repairs.

- Customer Service: Resolve customer complaints and concerns, providing timely and effective solutions.

- Team Management: Hire, train, and evaluate service technicians and advisors, fostering a positive work environment.

- Inventory Management: Manage parts and inventory levels, optimizing stock levels and minimizing waste.

- Business Development: Develop and implement strategies to increase service sales and revenue.

- Compliance: Ensure adherence to safety and environmental regulations, maintaining a safe working environment.

Required Skills and Qualifications:

- Education: High school diploma or equivalent; degree in automotive technology or business administration preferred.

- Experience: 5+ years in automotive service management, with at least 2 years in a supervisory role.

- Technical Knowledge: Strong understanding of automotive systems, diagnostics, and repair procedures.

- Leadership: Excellent leadership and communication skills, with the ability to motivate and manage a team.

- Customer Service: Proven track record of delivering exceptional customer service and satisfaction

Apply now at hr.clt@gokulammotors.com

Call us at:9544505031

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person