Service Manager

// Urgent hiring for Service Manager //

Job Title: Service Manager

Function: Service Operations

Location: New Delhi / Site Based

Experience- 7+ years

Ctc- upto 10 Lpa (Depends on interview)

Working Days- 6 days

Key Responsibilities

• You are responsible for planning, execution, and monitoring of projects.
• You are involved in the integration, configuration, and commissioning of our fiber

  -

  optic measurement systems.
• You have gained practical professional experience in a similar working environment and possess solid knowledge of fiber-optic technology.
• Lead service operations for Distributed fiber-optic systems, and Metro Rail and Road tunnels projects.
• Manage commissioning, testing, troubleshooting, and preventive maintenance at site.
• Handle fiber-optic solutions including cable laying supervision, splicing, OTDR testing, and distributed fiber-optic sensing applications such as DTS and DAS for power cable and asset monitoring.
• Support PLC, DCS, and SCADA systems, including field integration testing and fault resolution.
• Configure and support Windows OS, networking, and SQL Server / SQL Express used in fiber optic systems.
• Prepare and review schematic layout drawings, wiring diagrams, and system architecture drawings as per project requirements.
• Manage and mentor service engineers, allocate manpower, and ensure compliance with safety and quality standards.
• Coordinate with EPC Project Managers, and subcontractors to align service activities with project schedules.
• Act as the primary technical interface with end users, utilities, and consultants during execution, SAT, and handover.
• Conduct technical training for customers and internal teams.
• Ensure proper service documentation, reports, and continuous improvement in service processes.

Technical Skills

• Substation Automation Systems (SAS), PLC, DCS, SCADA
• Fiber Optic Cable Systems, OTDR, DTS, DAS
• IEC 61850, IEC 60870-5-104, Modbus, SQL Server / SQL Express
• Windows OS Configuration & Networking
• Field instrumentation, airflow measurement, differential pressure transmitters, Pitot measurement basics

Experience & Education

• 7-9 years of hands-on experience in service delivery, commissioning, and site execution for power, Metro & Railways projects.
• Degree or Diploma in Electrical, Electronics, Instrumentation Engineering.