Service Manager

Job Description: As a Service Manager, your primary responsibility will be overseeing the operations of the service department. You will play a crucial role in managing a team of technicians, ensuring customer satisfaction, and upholding service quality standards. Key Responsibilities: - Manage and supervise a team of technicians to guarantee efficient service delivery. - Coordinate with customers to understand their service needs and promptly resolve any issues. - Monitor service quality levels and implement improvements to enhance overall customer satisfaction. - Maintain meticulous service records and documentation in adherence to company standards. - Collaborate with various departments to optimize service processes and workflow for improved efficiency. Qualification Required: - Bachelor's degree or Diploma in Mechanical or Electrical Engineering. - A minimum of 2 years of relevant experience in a similar role is essential. - Possess strong communication and leadership skills to effectively manage the service team and interact with customers. Job Description: As a Service Manager, your primary responsibility will be overseeing the operations of the service department. You will play a crucial role in managing a team of technicians, ensuring customer satisfaction, and upholding service quality standards. Key Responsibilities: - Manage and supervise a team of technicians to guarantee efficient service delivery. - Coordinate with customers to understand their service needs and promptly resolve any issues. - Monitor service quality levels and implement improvements to enhance overall customer satisfaction. - Maintain meticulous service records and documentation in adherence to company standards. - Collaborate with various departments to optimize service processes and workflow for improved efficiency. Qualification Required: - Bachelor's degree or Diploma in Mechanical or Electrical Engineering. - A minimum of 2 years of relevant experience in a similar role is essential. - Possess strong communication and leadership skills to effectively manage the service team and interact with customers.