Service Manager Automation Platforms

As a Service Manager for Automation Platforms at Hitachi Energy, you will be leading and supervising a global team responsible for designing, building, operating, supporting, maintaining, and governing Automation Solutions on the global Automation Platform. Your role is crucial in ensuring that the Automation solution/service/platform meets the required functionality and cost expectations of the business. Your key responsibilities include: - Partnering with IT and business to design, build, implement, and operate automation solutions - Ensuring compliance with Hitachi Energy policies and regulations related to IT security, ITGC, and data protection - Driving delivery alignment with business and IT functions to identify, prioritize, validate, and communicate automation needs and opportunities - Leading a delivery team of internal employees and third-party service providers, ensuring adherence to SLAs and KPIs - Collaborating with stakeholders to understand demand towards IT Automation capabilities and promoting those capabilities within the organization - Developing and executing the Automation capability within Integration and Automation Platforms Domain - Managing the budget effectively and delivering activities within agreed schedules and costs - Ensuring operational alignment with Business and IT Functions to identify and prioritize various needs and opportunities - Contributing to the development of the Hitachi Energy IT Strategy - Ensuring compliance with applicable external and internal regulations, procedures, and guidelines - Living Hitachi Energy's core values of safety and integrity Qualifications required for this role: - A Masters or Bachelors degree in computer science, engineering, or business management - Full functional knowledge across own functional area and affinity with technology of Automation Solutions - Experience in running Automation services with hybrid teams on a global scale - Leadership skills including the ability to influence effectively in a matrix environment - Proficiency in both spoken & written English language If you are a qualified individual with a disability requiring accessibility assistance during the job application process, you may request reasonable accommodations by completing a general inquiry form on the Hitachi Energy website. Include your contact information and specific details about your required accommodation to support you during the application process.,