Service Manager Automation Platforms Hitachi Careers

5.0 - 9.0 years

0 Lacs

karnataka

On-site

The opportunity: As a Service Manager for Automation Platforms at Hitachi Energy, you will report to the Global IT Domain Manager for Integration and Automation Platforms. Your role will involve leading and overseeing a global team responsible for designing, building, operating, supporting, maintaining, and governing Automation Solutions on the global Automation Platform. Your key responsibility will be to ensure that the Automation solution/service/platform delivers the required functionality and meets the cost expectations of the business. You will play a crucial role in providing effective and responsive IT design and build services, implementing IT solutions based on business demand, and enabling Hitachi Energy with cutting-edge solutions to create long-term competitive advantages by leveraging new and advanced technologies. How you'll make an impact: - Partnering with IT and business to design, build, implement, and operate automation solutions. - Ensuring service and automation solutions compliance with all relevant Hitachi Energy policies and regulations. - Driving delivery alignment with business and IT functions to prioritize, validate, and communicate automation needs and opportunities. - Managing financial aspects of the service and leading a delivery team of internal employees and third-party service providers. - Ensuring service delivery adherence to defined SLAs and KPIs and managing service provider delivery performance. - Collaborating with stakeholders to understand demand towards IT Automation capabilities and promoting those capabilities within the organization. - Developing and maintaining IT competence within Automation service, aligning with IT goals, and ensuring compliance with relevant standards. - Providing input for budgeting and managing assigned budget effectively. - Contributing to the development of the Hitachi Energy IT Strategy and ensuring full alignment with overall IT and Platforms & Applications strategy. - Guiding, motivating, and developing teams within HR policies for the benefit of Hitachi Energy IT and employees. - Ensuring compliance with applicable external and internal regulations, procedures, and guidelines. - Living Hitachi Energy's core values of safety and integrity. Your background: - A Masters or Bachelors degree in computer science, engineering, or business management. - Full functional knowledge across own functional area and affinity with technology of Automation Solutions. - Experience in supporting the Business in prioritizing portfolio of projects and delivering agreed portfolio. - Experience in running Automation services with hybrid (internal/third party) teams on a global scale. - Leadership skills including the ability to influence effectively in a matrix environment. - Proficiency in both spoken & written English language. Qualified individuals with disabilities may request reasonable accommodations to support them during the job application process. Requests can be made through a general inquiry form on the Hitachi Energy website. Please provide specific details about your required accommodation to receive assistance.,

Posted 5 days ago

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