Service Manager

As a Service Department Manager, you will be responsible for overseeing the efficient and effective operations of the service department. Your key responsibilities will include: - Managing service department employees, such as technicians, service advisors, and support staff, to ensure smooth operations. - Ensuring customer satisfaction at every stage of the service experience, from appointment scheduling to vehicle delivery. - Building and maintaining strong relationships with other departmental managers for seamless coordination. - Ensuring compliance with all laws, regulations, and dealership policies related to service department operations. - Providing guidance, training, and support to employees for improving performance and career growth. - Monitoring department performance using key performance indicators (KPIs) and taking corrective actions when necessary. - Managing inventory levels and maintaining accurate record-keeping to minimize loss and enhance profitability. - Developing and implementing effective marketing and sales strategies to boost service department business and revenue. In addition to the responsibilities listed above, the company offers benefits such as cell phone reimbursement and Provident Fund. Join us as a Service Department Manager in an in-person work setting for a full-time, permanent position.,