Service Head -Lead Acid Battery Manufacturing

Job Opening: Service Head - Lead Acid Battery Manufacturing

Location:

Industry:

Company Description:

Service Head

Role Description:

Service Head

Responsibilities:

• Service Engineer Reports:

  Verify service engineers’ reports and flag any incorrect applications or discrepancies.

• Battery Condition Assessment:

  Approve the final verdicts on battery conditions, ensuring accuracy and reliability.

• Claim Management:

  Manage the claims, identifying root causes for increased claim percentages and implementing action plans with the plant head.

• Performance Oversight:

  Monitor the performance of the entire service team, providing guidance and support where necessary.

• System & Policy Implementation:

  Develop and implement new systems and finalize service policies to improve operational efficiency.

Qualifications & Experience:

• Minimum of 10 years of experience in service management within the lead acid battery manufacturing industry (inverter, e-rickshaw, automotive sectors preferred).

• Graduation in Science

  (preferably in Chemistry, Physics, or a related field) to ensure a strong technical understanding of the products and their applications.
• Strong problem-solving skills with the ability to analyze data and implement corrective actions.
• Proven experience in managing teams and developing service processes.
• Ability to work cross-functionally with plant operations and other departments.
• Strong communication and decision-making skills.