Service Engineer - Technical

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Technical Support Engineer, you will be responsible for various technical interventions on site to ensure smooth machine operations for end-users. Your key responsibilities include: - Installation, training, repairing, and maintenance of machines - Providing technical support to customers to build and maintain strong relationships - Assisting sales and dealers team with necessary support to drive sales business - Passing technical training and tests to enhance personal technical skills for delivering high-quality service - Managing billing, invoicing, and accounts receivable collection related to routine service events - Controlling personal costs and achieving financial targets - Overseeing personal inventory management, including spare parts and tools - Executing technical tasks assigned by the team leader - Learning and utilizing technical management systems for accurate and complete data input It is important to continuously improve your technical skills and adhere to all company protocols to ensure excellent service delivery to customers.,

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