Service Engineer

About the Role We are looking for a motivated Customer Service Engineer who will play a key role in supporting our hospital and industry clients. You’ll be responsible for installing, maintaining, and repairing Autoclaves, ETO Sterilizers, and other CSSD equipment, while also ensuring our customers have a smooth and reliable experience with our products. This is not just a technical job — it’s also about building strong relationships with customers, solving their challenges, and becoming their go-to expert. What You’ll Do Install & Train: Set up Autoclaves and ETO Sterilizers, calibrate them, and train hospital/industry staff on usage. Service & Maintain: Carry out preventive maintenance and handle breakdowns quickly and efficiently. Customer Support: Provide technical help, answer queries, and ensure customer satisfaction. Record Keeping: Maintain service reports, safety compliance, and equipment history. What We’re Looking For ITI/Diploma in Electrical or Mechanical engineering (preferred). Basic knowledge of electrical and mechanical systems. Previous experience with Autoclaves or ETO Sterilizers is a bonus, but not mandatory. Ability to work independently, travel when required, and handle on-site situations with confidence. Good communication skills and a customer-first attitude. Why Join Us? Competitive Pay: ₹25,000 – ₹27,000 CTC + travel reimbursement. Growth: Yearly performance based growth structure. Growth Opportunities: Hands-on experience with cutting-edge medical equipment. Learning & Development: Continuous technical training and skill-building. Customer Impact: Be the face of the company, helping hospitals and industries run smoothly.