Service Engineer

Job Description

Job description A Service Engineer typically plays a crucial role in ensuring that various technical systems and equipment operate efficiently and effectively for clients or customers. JobVacancy: 05 Location: Agra Qualifications: 1. B.Tech in Electrical or Mechanical with 3 Years+ Experience 2. Or ITI with 5 Years+ Experience 3. Experience 3 to 5 years in Printers and Scanners, or similar IT Equipment , Electro Mechanical Devices Responsibilities: Installation and Maintenance: Install, commission, and maintain OMR & Document Scanner from Sekonic (Japan), which can include machinery, electronics, software, or other specialized products, based on the manufacturer's guidelines. Troubleshooting: Diagnose and troubleshoot technical issues or breakdowns to identify and resolve problems promptly, ensuring minimal downtime for clients. Client Support: Provide excellent customer service by addressing client inquiries, offering technical support, and ensuring client satisfaction. Preventive Maintenance: Create and execute preventive maintenance schedules to avoid unplanned downtime and maintain equipment at peak performance. Documentation: Maintain detailed records of service activities, including equipment maintenance, repair work, and service reports for future reference and analysis. Training: Train clients or end-users on how to use and maintain the equipment properly to minimize service calls and maximize equipment lifespan. Quality Control: Ensure that all service work adheres to quality standards and industry regulations as proposed by Sekonic (Japan). Technical Expertise: Stay updated with the latest technological advancements and product knowledge related to the equipment being serviced. Safety: Follow safety protocols and guidelines to ensure the safety of both the service engineer and the client's personnel during service visits. Collaboration: Collaborate with other team members, including sales and support teams, to provide comprehensive solutions to clients. Salary: 1. CTC : 3.5 LPA to 4.5 LPA If you have any queries regarding the Jobs roles & responsibilities, you are free to mail us on HR@omr.co.in or call +91-9389800473. Best Regards Team HR OMR India Outsources Pvt Ltd. Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Schedule: Day shift Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person