Service Desk Engineer

0 - 1 years

2 - 3 Lacs

Posted:4 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

. Roles & Responsibilities:

- Expected to build knowledge and support the team.

- Participate in Problem Solving discussions.

- Assist in troubleshooting and resolving client issues effectively.

- Collaborate with team members to enhance service delivery and client satisfaction.

- Document client interactions and resolutions to improve future support processes.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Service Desk Management.

- Good To Have Skills: Experience with Service Desk Voice Support.

- Strong communication skills to interact effectively with clients.

- Ability to analyze and interpret client issues accurately.

- Familiarity with various support tools and ticketing systems.

Note: Interested Candidate can share their Resume at Devika_p@trigent.com

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Trigent Software logo
Trigent Software

IT Services and IT Consulting

Southborough MA

RecommendedJobs for You

sadar, uttar pradesh, india