Service Desk Engineer

JD

L1 Service Desk for Application Support and Infra Support
Basics Knowledge on the Operating System (Linux) Skill Customer-oriented and cool-tempered Proficiency in English and Hindi, Excellent communication and interpersonal skills Ability to quickly get trained on applications and tools for which support is expected Good understanding of computer systems, mobile devices and other tech products Capability to Manage L1 operation by referring to the Standard documents (SOP) Ability to diagnose and resolve basic technical issues Proven experience as a help desk technician or other customer support role Willing to Reskill based on the Project Requirement Education Qualification B.E, B.tech , B.com IT and B.Sc IT. Work location – Mumbai (Client Location) Support Window – 24 x 7

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Experience 1 to 2 years

Graduation Technical Degree

Designation – L1 Service Desk

Gender preference (Female or Male): no
Shift allowance are available :no, currently looking for day shift candidates

Transportation is available: no
Is there any Work From Home (WFH) option available: no