Service Delivery Operations Team Lead

Skill required: Digital Inside Sales - Inside Sales
Designation: Service Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
What are we looking for? • Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts • Retain and grow revenue within your accounts • Develop an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed • Work collaboratively with the sales team to develop, maintain, and grow relationships • Track, analyze, and communicate key quantitative metrics and business trends internally to leadership • Work with client business segment handling medium to enterprise opportunities • Work on deals from start to presenting to prospective customers • Bachelor s degree • Has quota-based sales experience with sales impact on performance, quota attainment, and promotion • Specific knowledge of the IT and cloud- based technology industry • Interest in expanding industry knowledge through training and certifications • Proven ability to consistently achieve 100%+ KPI attainment in previous sales role
Roles and Responsibilities: •• Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts • Retain and grow revenue within your accounts • Develop an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed • Work collaboratively with the sales team to develop, maintain, and grow relationships • Track, analyze, and communicate key quantitative metrics and business trends internally to leadership • Work with client business segment handling medium to enterprise opportunities • Work on deals from start to presenting to prospective customers