1261 Service Catalog Jobs - Page 8

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

ServiceNow Developer with experience in a Large - Complex environment is required. Good to have : (CSA) Certified ServiceNow Admin. Mandatory : Real-time working experience on ServiceNow Products IRM/GRC/SecOps/TPRM, Integrations knowledge & Advanced Service Portal. Experience on (ITSM, SPM, HRSD will be an added advantage). Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update sets. Advanced Knowledge and experience with JavaScript, HTML, CSS, Bootstrap, JSON, REST and SOAP. Exposure on latest versions of ServiceNow including GenAI, Agentic...

Overview The Senior ServiceNow Developer is responsible for designing, developing, configuring, and implementing solutions on the ServiceNow platform to meet business requirements. This role ensures delivery of high-quality, scalable, and maintainable solutions across various ServiceNow modules, and provides technical leadership, guidance, and support to development teams and stakeholders. Responsibilities Design & Development Design and develop ServiceNow solutions including applications, integrations, workflows, business rules, UI policies, client scripts, and automated processes. Translate functional requirements into technical specifications and build solutions aligned with platform best...

Overview We are seeking a highly skilled Senior ServiceNow Automation Developer with extensive experience in ServiceNow Virtual Agent (VA), Chat, Service Catalog development, and Predictive Intelligence. The ideal candidate will have a deep understanding of ServiceNow platform capabilities, hands-on experience in automating workflows, and a proven track record in developing and implementing scalable automation solutions within the ServiceNow ecosystem. This role will involve collaboration with various stakeholders to enhance user experiences, improve service delivery, and drive automation initiatives. If you're a self-starter with strong problem-solving skills and a passion for leveraging Se...

As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Lead efforts to design...

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree...

Senior ServiceNow Developer We are looking for a Senior ServiceNow Developer with deep expertise in IT Service Management (ITSM) and hands-on experience implementing AI-driven solutions on the ServiceNow platform. The ideal candidate will be responsible for designing, developing, and enhancing ServiceNow applications with a focus on automation, predictive intelligence, and virtual agent capabilities to drive operational efficiency and improve user experience. Key Responsibilities: Development & Customization: Design, develop, and configure ServiceNow ITSM modules including Incident, Problem, Change, and Request Management. Build custom applications, workflows, and UI enhancements within the ...

We are looking for a highly motivated and hands-on ServiceNow Business Analyst to support a greenfield implementation of the ServiceNow platform. This role will focus on the ITSM suite , CMDB , and Discovery modules. The ideal candidate will have strong functional knowledge, excellent communication skills, and the ability to demonstrate business value through the platform. Key Responsibilities: Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow Collaborate with stakeholders to gather, analyze, and document business and technical requirements Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality Conduct demos a...

About The Role Skill required: Global Mobility - Global Mobility Designation: Transitions Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? "Nature of Work:Immigration:Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures. Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions. Interface with firm-sponsored visa applicants and permanent residency applicants and the Department of Immigration. Interface with inbound/outbound assignees and HR as needed to assist wit...

About The Role Skill required: Delivery - Market Research Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-ma...

As an Epidemiologist, you are responsible for conducting analytical research to support the needs of customers including performing fully documented systematic reviews of both published and grey literature on the epidemiology of assigned diseases and their risk factors to estimate incidence/prevalence over a 1020-year period. Conduct research using online grey literature datasets such as NHANES, HCUP, cancer registries, government survey data, and other resources to summarize current information on prevalence, and to forecast numbers for a variety of diseases; and suggest use of proxy data sources or develop imputation or extrapolation models when country-specific sources are not available. ...

About The Role Skill required: Delivery - Market Research Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-ma...

About The Role Skill required: Delivery - Market Research Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-mar...

As a skilled professional embarking on a transformative journey at SwaaS, you will be part of a dynamic team dedicated to shaping the future of IT. SwaaS provides a platform for growth, collaboration, and impactful contributions, offering limitless possibilities for your career development in technology. Key Responsibilities: - Utilize your 3+ years of experience in ServiceNow configuration and administration, focusing on ITSM & CSM modules. - Manage CMDB effectively and utilize discovery tools for streamlined processes. - Demonstrate proficiency in ServiceNow scripting languages such as JavaScript and Glide API, ensuring efficient workflow automation. - Handle Service Catalog, SLA managemen...

Job Description: You will be supporting a long-term engagement with a West Coast-based client as a ServiceNow ITSM Consultant. Your role will involve configuring and customizing core ITSM modules such as Incident Management, Change Request Management, Service Catalog, and Knowledge Base. Additionally, you will be responsible for supporting and enhancing the CMDB implementation, collaborating with client stakeholders and internal teams, preparing for the implementation of SPM Pro, providing technical leadership when necessary, and offering production support and enhancements to existing ServiceNow modules. Key Responsibilities: - Configure and customize core ITSM modules including: - Incident...

ServiceNow Business Analyst - ITOM Required Technical Skill set: The role focuses on enhancing ITSM/ITOM tools and processes, particularly within the ServiceNow platform. It involves working closely with stakeholders, development teams, and customers to define, improve, and implement service management solutions. Key Responsibilities Analyze current processes and identify improvement areas. Gather and specify requirements for tool/process enhancements. Lead customer workshops and focus groups. Collaborate with development teams (onshore/offshore). Define functional specifications for future-state processes. Support testing phases and coordinate user acceptance testing. Engage with stakeholde...

Lead design and implementation of BMC Helix ITSM, Digital Workplace, ESM, and HelixGPT solutions. Develop AI agents, ensure ITIL alignment, and coordinate with global teams for solution delivery.