1261 Service Catalog Jobs - Page 7

Description sation or development of enhancement requests for existing ITOM tools and processes Exposure to the follow key modules in ServiceNow is requiredIncident/Problem/Change CMDB Asset Discovery Integration hub (Preferable, not essential) Knowledge Service (Request) Catalog Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ITOM;ServiceNow Discovery Languages RequiredENGLISH Role Rarity To Be Defined

Description Requirement specification for enhancement requests for existing ITSM/ITOM tools and processes Work closely with BAs in other ITSM streams Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow CMDB;ServiceNow ITSM;ServiceNow BA Languages RequiredENGLISH Role Rarity To Be Defined

Following skillsets are expected out of the joining candidates 1.Ability to lead a technical team and provide mentorship and leadership to junior team members 2.Experience implementing modern data pipelines using Snowflake 3.Strong experience of creating and managing all SQL Server database objects (jobs, tables, views, indices, stored procedures, UDFs, triggers, etc) 4.Experience building and supporting data sources for BI/Analytical tools like SSRS and Power BI 5.Expert in all components of SQL Server (Database Engine, SSIS, SSRS) 6.Expert in ETL and ELT processes within SQL Server or Azure7.Experience implementing and supporting Microsoft BI stack (i.e. SSIS, SSAS)

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: * Working on the end-to-end feature development and solving challenges faced in the implementation. * Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. * Being eager to learn new technologies and implementing the same in feature development Re...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: * Working on the end-to-end feature development and solving challenges faced in the implementation. * Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. * Being eager to learn new technologies and implementing the same in feature development Re...

* As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: * Your primary responsibilities include: * Working on the end to end feature development and solving challenges faced in the implementation. * Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. * Being eager to learn new technologies and implementing the same in feature ...

As a ServiceNow Lead with over 10 years of experience, your role will involve driving and taking bottom line responsibility for designing, implementing, and managing highly secure and scalable solutions for the business. You will divide design decisions into actionable tasks, estimate these tasks, assign them to the team, and ensure governance for end-to-end completion. You will also drive research, proof of concepts, and design considerations, obtaining buy-in from stakeholders for implementation. Key Responsibilities: - Review code, debug issues, incidents, and provide end-to-end solutions through hands-on development and resolution. - Mentor team members on technical and functional aspect...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also e...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeh...

Project description Serve as Lead ServiceNow application developer responsible for implementing/using Optum's, Dev & Ops and overall best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc. Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgr...

Project description Overall service management with a strong working knowledge of various ServiceNow applications such as Incident Management, Problem Management, Change Management, Asset Management and Service Catalog/Service Request Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business needs, overseeing project timelines, and facilitating communication among stakeh...

As a ServiceNow Consultant, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform. What You'll Do As a ServiceNow Custom Application Developer, you'll be a key driver in transforming client requirements into robust, functional ServiceNow applications. Your responsibilities will include Lead the full lifecycle of custom application development on the ServiceNow platform, from initial concept and requirements gathering to design, development, testing, and deployment. Architec...

About The Role Skill required: Tech for Operations - ServiceNow Tools Administration Designation: Infra Managed Service Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operati...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Experience- 4+yrs required Location- Delhi Client preferred, can be Bangalore Rate- 15 to 25 LPA max Good experience as a developer in ITSM. Working hours will be -12-9pm a

Ready to take your ServiceNow career to the next level? Were looking for an experienced ServiceNow Business Analyst to join our team in Pune. In this role, youll play a key part in shaping customer outcomes on complex ServiceNow projects, working closely with clients to capture business processes, define strategies, and drive successful implementations. This is an on-site role based in Pune ideal for professionals who are immediately available and ready to make an impact. What Youll Be Doing Leading workshops and driving multiple ServiceNow implementations from a customer strategy perspective. Understanding customer needs, defining strategies, and recommending improvements for efficiency and...

We are looking for the ITS Knowledge and Service Catalog Manager who will play a pivotal role in shaping a seamless IT service experience for colleagues by managing both the IT Service Catalog and the IT Knowledge Base. This individual will collaborate closely with support teams, the ServiceNow team, and IT stakeholders to ensure that the service request forms and knowledge articles are easy to locate, intuitive to use, and continuously optimized based on feedback, usage data, and business needs. This role is instrumental in driving self-service adoption, reducing misrouted incidents, and enabling faster issue resolution by ensuring the right forms and information are accessible when needed....

We are looking for service Now Architect role

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...