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Servicenow Developer

Servicenow Developer

Resolve Tech Solutions

4 - 9 years

20 - 25 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

integration itsm service catalog ui policy transform maps javascript client scripts

Work Mode

Hybrid

Job Type

Full Time

Job Description

Senior ServiceNow Developer

We are looking for a Senior ServiceNow Developer with deep expertise in IT Service Management (ITSM) and hands-on experience implementing AI-driven solutions on the ServiceNow platform. The ideal candidate will be responsible for designing, developing, and enhancing ServiceNow applications with a focus on automation, predictive intelligence, and virtual agent capabilities to drive operational efficiency and improve user experience.

Key Responsibilities:

Development & Customization:

Design, develop, and configure ServiceNow ITSM modules including Incident, Problem, Change, and Request Management.
Build custom applications, workflows, and UI enhancements within the ServiceNow platform.

AI & Automation:(Not Mandatory)

Implement AI/ML solutions such as Predictive Intelligence, Virtual Agent, and Recommendation Engine.
Integrate AI-driven workflows to enable automated issue resolution and self-service capabilities.

Integration & Enhancements:

Develop and maintain REST/SOAP integrations with third-party applications.
Implement and enhance ServiceNow Performance Analytics dashboards.

Upgrades & Maintenance:

Participate in platform upgrades, patching, and release management activities.
Ensure all customizations follow best practices, coding standards, and security policies.

Collaboration & Support:

Work closely with architects, business analysts, and stakeholders to gather requirements and deliver scalable solutions.
Provide technical support and knowledge transfer to junior developers.

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Servicenow Developer