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The Service Bid Professional is responsible for coordinating and managing the bid process for service contracts and projects. This role involves analysing client requirements, preparing proposals, and negotiating contract terms to secure new business opportunities. The Service Bid Professional works closely with sales, operations, and other departments to develop competitive bids that meet customer needs while maximizing profitability.
- Bid Preparation: Lead the development of bid proposals in response to customer requirements and requests for proposals (RFPs). This includes gathering necessary information, estimating costs, and creating compelling proposals that differentiate our services from competitors.
- Client Interaction: Interface with clients to understand their needs, clarify requirements, and address concerns throughout the bid process. Build and maintain strong relationships with existing and potential customers to enhance bid success rates.
- Collaboration: Work closely with cross-functional teams, including sales, operations, finance, and legal, to develop comprehensive bid strategies and ensure alignment with organizational goals and objectives.
- Market Research: Conduct market research and competitor analysis to identify industry trends, pricing strategies, and potential opportunities for business growth. Use insights to inform bid strategy and positioning.
- Risk Management: Assess and mitigate risks associated with proposed contracts, including financial, operational, and legal risks. Ensure compliance with company policies, industry regulations, and contractual requirements.
- Negotiation: Participate in contract negotiations with clients to finalize terms and conditions, pricing, and service level agreements (SLAs). Negotiate favorable terms that balance customer satisfaction with company profitability.
- Documentation: Maintain accurate and up-to-date records of bid activities, including correspondence, contracts, and pricing models. Ensure all documentation complies with internal standards and regulatory requirements.
Desired Skills:
- Proven experience in bid management, sales, or related roles within the service industry. Familiarity with service contracts, project management, and procurement processes.
- Strong analytical skills with the ability to interpret complex requirements, financial data, and legal documents.
- Excellent communication and presentation skills, with the ability to articulate value propositions and negotiate effectively with clients.
- Detail-oriented and organized, with the ability to manage multiple projects and deadlines simultaneously.
- Proficiency in Microsoft Office suite and bid management software/tools.
- Knowledge of relevant industry sectors (e.g., Railways and Metrorail industry) and market dynamics.
This role is based in Pune. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come.