Service Advisor

Bundelkhand Automobile

0 years

0 - 1 Lacs

Mahoba, Uttar Pradesh

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Sales Customer service In-person Diploma

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Service Advisor – Automobile

Department: Service

Location: Mahoba

Key Responsibilities:

Greet customers and assess their service needs in a professional and courteous manner
Schedule service appointments and manage the workflow of vehicle repairs
Clearly explain maintenance and repair recommendations to customers
Prepare accurate repair estimates, including labor and parts costs
Coordinate with technicians and ensure timely completion of services
Communicate service status updates to customers throughout the process
Maintain detailed customer records and repair history in the system
Upsell additional services based on vehicle condition and customer needs
Handle customer complaints and resolve issues to ensure satisfaction
Follow up with customers post-service to ensure quality and satisfaction
Ensure compliance with dealership policies and manufacturer guidelines
Collaborate with parts and sales departments to support customer needs

Job Types: Full-time, Permanent

Pay: ₹7,000.00 - ₹12,000.00 per month

Work Location: In person

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