where your Passion for Precision & Power transforms into a Rewarding Career —- Galaxy Auto Works Luxury & Supercars Service Center
where your Passion for Precision & Power transforms into a Rewarding Career —- Galaxy Auto Works Luxury & Supercars Service Center
The job involves attending customers and providing services such as sharing quotations, proforma invoices, and suggesting repair works. You will be required to go for test drives with the technician before work and accompany the customer during car delivery. Other responsibilities include handling delivery documents, billing, ensuring smooth and clean car delivery, and coordinating with workshop supervisor, CSE, and other departments regarding the car's status and customer needs. The ideal candidate should have a Degree or Diploma in Automobile Engineering and possess 8 to 12 years of experience in a similar field. Good communication skills and proficiency in English are essential for this role. The salary offered is competitive and considered the best in the service industry. Increments are provided on a monthly or quarterly basis depending on the candidate's performance. For further details or to apply for the position, you may contact: Phone: 8652409845 / 9594409845 Email: hrd@galaxyautoworks.com,
A Service Advisor in an automotive setting acts as the primary point of contact for customers needing vehicle maintenance or repairs. They are responsible for assessing customer needs, explaining necessary services, providing cost estimates, scheduling appointments, and ensuring customer satisfaction throughout the service process. Key Responsibilities: Customer Interaction: Greeting customers, actively listening to their concerns, and clearly explaining recommended services. Needs Assessment: Determining the nature of vehicle issues through customer descriptions and potentially performing initial vehicle inspections. Service Recommendations: Advising customers on appropriate maintenance and repair services based on their needs and vehicle manufacturer recommendations. Cost Estimation: Providing accurate cost and time estimates for the recommended services. Scheduling: Scheduling appointments for vehicle service, taking into account customer availability and shop capacity. Order Creation: Creating detailed repair orders outlining the work to be performed. Communication: Maintaining regular communication with customers regarding the progress of their vehicle repairs. Upselling: Potentially suggesting additional services or products to customers based on their needs. Problem Resolution: Addressing customer concerns and resolving any issues related to the service or vehicle repairs. Payment Handling: Collecting payments for services rendered. Record Keeping: Maintaining accurate records of all customer interactions, service orders, and related documentation. Essential Skills: Customer Service: Excellent communication and interpersonal skills are crucial for building rapport with customers and effectively addressing their needs. Automotive Knowledge: A solid understanding of vehicle systems, maintenance procedures, and repair processes is essential for providing accurate advice and recommendations. Sales Skills: The ability to effectively communicate the value of services and potentially upsell additional products or services. Problem-Solving: The capacity to identify and resolve customer issues and concerns efficiently. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person
As a skilled technician at our company, you will be responsible for utilizing advanced diagnostic tools and techniques to identify mechanical, electrical, and electronic issues in equipment, vehicles, or machinery. Your expertise will be crucial in performing complex repairs and maintenance tasks such as engine overhauls, transmission repairs, electrical system troubleshooting, and other intricate procedures. You will be required to calibrate and fine-tune machinery and equipment to ensure they meet manufacturer specifications and regulatory requirements. Additionally, ordering and replacing defective parts with precision and efficiency, ensuring proper installation and functionality, will be part of your daily tasks. It is essential to maintain accurate records of all repairs, services, parts used, as well as diagnostic findings and recommendations. Quality assurance is a key aspect of your role, and you will conduct thorough inspections to ensure the quality and safety of repairs and maintenance work performed. Your responsibilities will also include training and mentoring junior technicians, providing guidance and support in complex repair tasks. Problem-solving skills will be put to the test as you analyze and resolve complex mechanical, electrical, and technical problems efficiently, often under time constraints. Adherence to all safety protocols and regulations is vital to maintain a safe working environment and prevent accidents. Continuous learning is encouraged, and you will be expected to stay updated on the latest advancements in technology, tools, and repair techniques through training and self-education. Eligibility criteria for this position include completing specific levels of training for Jaguar Land Rover, BMW, and Mercedes, advanced knowledge of modern vehicular electrical systems, complex problem-solving skills, and hands-on experience in troubleshooting automotive systems. If you are ready to take on this challenging yet rewarding role, please contact us at 8652409845 or 9594409845, or email us at hrd@galaxyautoworks.com for further information.,
A Customer Relationship Executive (CRE) is responsible for managing and enhancing customer relationships to ensure satisfaction and drive business growth. They act as a key point of contact for a portfolio of customers, addressing inquiries, resolving issues, and fostering strong, lasting relationships. CREs also play a vital role in identifying opportunities to improve the customer experience and contribute to the overall success of the company. Key Responsibilities of a Customer Relationship Executive: Managing Customer Relationships: Building and maintaining strong, long-lasting relationships with a portfolio of clients. Handling Customer Inquiries and Issues: Addressing customer questions, resolving complaints, and escalating issues when necessary. Providing Solutions and Recommendations: Understanding customer needs and offering appropriate solutions and recommendations to enhance their experience. Improving Customer Experience: Identifying opportunities to enhance the customer journey and drive customer loyalty. Maintaining Customer Records: Keeping accurate records of customer interactions and feedback using CRM software and other tools. Collaborating with Teams: Working with sales, customer service, and other departments to ensure a seamless customer experience. Analyzing Data and Reporting: Preparing reports on customer satisfaction, retention rates, and other key performance indicators (KPIs). Upselling and Cross-selling: Identifying opportunities to increase revenue by offering additional products or services to existing customers. Developing Strategies: Contributing to the development of strategies for building and maintaining strong customer relationships. Staying Informed: Keeping up-to-date on the latest products, services, and industry trends. Promoting the Company: Representing the company in a professional and positive manner. Skills and Qualifications: Strong Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers and colleagues. Interpersonal Skills: The ability to build rapport with customers and understand their needs is crucial. Problem-Solving Skills: The ability to identify and resolve customer issues effectively. Customer-Focused Mindset: A strong commitment to customer satisfaction and a proactive approach to problem-solving. CRM Proficiency: Familiarity with CRM software and other tools used to manage customer relationships. Organizational Skills: The ability to manage multiple tasks, prioritize effectively, and maintain accurate records. Sales and Negotiation Skills: Experience in sales and negotiation can be beneficial for identifying and capitalizing on opportunities for upselling and cross-selling. Analytical Skills: The ability to analyze data, identify trends, and prepare reports. Adaptability: The ability to adapt to changing customer needs and business priorities. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 8652409845
Responsibilities: o Record financial transactions, including purchases, sales, receipts, and payments, in accounting software or spreadsheets. o Manage data entry for accounts payable and receivable. o Perform bank-related tasks such as depositing/withdrawing cheques, updating passbooks, and collecting bank documents o Assist in preparation of financial reports, invoices, and bank reconciliations. o Reconcile bank statements, credit card statements, and other financial accounts to ensure consistency and accuracy. o Coordinate with the internal team and vendors for payment-related queries o Coordinate with vendors and internal departments for invoice verification and payments. o Maintain proper documentation and filing of financial records. o Ensure timely submission of reports and data as required. o Handle petty cash and basic office accounting tasks. Job Type: Full-time Pay: Up to ₹25,000.00 per month Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Language: English (Preferred) Location: Lower Parel, Mumbai, Maharashtra (Required) Shift availability: Day Shift (Required) Willingness to travel: 100% (Required) Work Location: In person
Job Title: Service Advisor – Luxury & Supercars Location: Lower Parel, Mumbai Employment Type: Full-Time Experience: 2–4 Years in Automotive Industry Company Overview Galaxy Auto Works is Mumbai’s premier luxury and supercar workshop, trusted since 1989. We specialize in high-performance marques including Ferrari, Lamborghini, Porsche, AMG, Bentley, and McLaren. Our 11,000 sq. ft. facility is equipped with brand-specific diagnostic systems, AI-driven workflow monitoring, and OEM-trained technicians. We do not believe in “jugaad.” We believe in German-grade precision , zero guesswork , and a customer experience that mirrors the brands we service. Job Summary We are looking for an articulate, well-organized, and customer-oriented Service Advisor to act as the bridge between our clients and our technical team. The ideal candidate will understand the nuances of high-value vehicle servicing, ensure a seamless client journey, and uphold the elite service standards that define Galaxy Auto Works. Key Responsibilities Welcome customers and understand their vehicle service needs Generate accurate job cards and explain estimates transparently Coordinate with workshop technicians on job progress Manage service timelines and client communications Conduct quality checks before delivery Maintain detailed service records and reports Handle client concerns and escalate issues appropriately Uphold discretion, professionalism, and brand values in all interactions Qualifications & Skills 5–10 years of experience in automotive service advisory Prior experience with premium or luxury brands (preferred) Fluent in English, Hindi, and preferably Marathi Strong interpersonal and communication skills Basic understanding of vehicle systems and diagnostics Experience using job card management software or CRM systems High attention to detail and client service orientation What We Offer Competitive salary (commensurate with experience) Exposure to some of the world’s finest automotive brands A professional, team-driven work environment Training opportunities with OEM tools and service protocols Performance-based incentives Work Location Galaxy Auto Works, Lower Parel, Mumbai (On-site role, 6 days a week) How to Apply Kindly apply directly via Indeed or email your updated resume to: hr@galaxyautoworks.com or hrd@galaxyautoworks.com Mention “Application – Service Advisor” in the subject line. Galaxy Auto Works is an equal opportunity employer. We value professionalism, precision, and people-first thinking. Only shortlisted candidates will be contacted. Job Types: Full-time, Permanent Pay: ₹480,000.00 - ₹720,000.00 per year Benefits: Flexible schedule Experience: Automotive service: 5 years (Preferred) Location: Lower Parel, Mumbai, Maharashtra (Preferred) Shift availability: Day Shift (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person
Responsibilities: * Coordinate with service team on repairs * Maintain inventory levels * Ensure customer satisfaction through timely resolutions * Manage workshop operations * Schedule appointments
An office clerk performs various administrative tasks to support the efficient operation of an office. Their responsibilities typically include: Key Responsibilities: Data Entry: Inputting and updating information in databases and spreadsheets. Filing and Organization: Maintaining physical and electronic filing systems for easy access to documents. Communication: Answering phone calls, responding to emails, and greeting visitors. Record Keeping: Managing and tracking office supplies and inventory. Assistance: Supporting other staff members with clerical tasks and projects as needed. Skills Required: Attention to Detail: Ensuring accuracy in data entry and document management. Organizational Skills: Keeping the office environment orderly and efficient. Communication Skills: Effectively conveying information both verbally and in writing. Technical Proficiency: Familiarity with office software (e.g., Microsoft Office Suite) and office equipment. Work Environment: Office clerks typically work in a variety of settings, including corporate offices, government agencies, and educational institutions. The role may involve sitting for extended periods and using computers frequently. Education and Experience: A high school diploma or equivalent is often required. Some positions may prefer or require additional qualifications or experience in administrative roles. This job description can vary based on the specific needs of the employer and the industry. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Responsibilities: * Collaborate with sales team on customer needs * Maintain equipment performance & efficiency * Provide after-sales service support * Ensure timely resolution of issues * Train customers on product usage Accessible workspace Assistive technologies
Intern technicians assist in various technical tasks within an organization, gaining practical experience while supporting the team. Key Responsibilities: Assist in the installation, maintenance, and repair of equipment. Support senior technicians in troubleshooting and resolving technical issues. Conduct routine inspections and tests on systems and equipment. Document findings and maintain accurate records of work performed. Participate in training sessions and workshops to enhance skills. Skills and Qualifications: Basic understanding of technical concepts related to the field (e.g., IT, engineering, electronics). Strong problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Good communication skills, both verbal and written. Enrollment in a relevant educational program or recent completion of studies. Work Environment: Typically works under the supervision of experienced technicians. May involve hands-on work in various settings, including laboratories, offices, or field locations. Duration and Compensation: Internship duration varies, often ranging from a few months to a year. Compensation may be hourly or stipend-based, depending on the organization and location. This role provides valuable experience and can lead to future employment opportunities in the technical field. Job Types: Full-time, Permanent Pay: ₹6,000.00 - ₹8,000.00 per month Work Location: In person
A receptionist is responsible for managing front desk operations and providing administrative support in various settings, such as offices, hotels, or medical facilities. Key Responsibilities: Greeting Visitors: Welcome guests and clients, ensuring a positive first impression. Managing Phone Calls: Answer, screen, and direct incoming calls; take messages as needed. Scheduling Appointments: Coordinate and manage calendars for staff or services. Handling Correspondence: Process incoming and outgoing mail and emails. Maintaining Records: Keep accurate records of visitors, appointments, and other relevant information. Administrative Support: Assist with clerical tasks, such as filing, data entry, and office organization. Skills Required: Communication Skills: Strong verbal and written communication abilities. Customer Service: Ability to interact professionally with clients and visitors. Organizational Skills: Efficient in managing multiple tasks and prioritizing responsibilities. Technical Proficiency: Familiarity with office software and equipment, such as phones, computers, and printers. Work Environment: Receptionists typically work in an office setting, often at a front desk or reception area, and may work full-time or part-time hours. This role is essential for ensuring smooth operations and providing excellent customer service in various industries. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Language: Hindi (Preferred) English (Preferred) Work Location: In person
A receptionist is responsible for managing front desk operations and providing administrative support in various settings, such as offices, hotels, or medical facilities. Key Responsibilities: Greeting Visitors: Welcome guests and clients, ensuring a positive first impression. Managing Phone Calls: Answer, screen, and direct incoming calls; take messages as needed. Scheduling Appointments: Coordinate and manage calendars for staff or services. Handling Correspondence: Process incoming and outgoing mail and emails. Maintaining Records: Keep accurate records of visitors, appointments, and other relevant information. Administrative Support: Assist with clerical tasks, such as filing, data entry, and office organization. Skills Required: Communication Skills: Strong verbal and written communication abilities. Customer Service: Ability to interact professionally with clients and visitors. Organizational Skills: Efficient in managing multiple tasks and prioritizing responsibilities. Technical Proficiency: Familiarity with office software and equipment, such as phones, computers, and printers. Work Environment: Receptionists typically work in an office setting, often at a front desk or reception area, and may work full-time or part-time hours. This role is essential for ensuring smooth operations and providing excellent customer service in various industries. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Language: Hindi (Preferred) English (Preferred) Work Location: In person