Posted:10 hours ago|
Platform:
On-site
Qualification :
ITI / Diploma in Mech Engg, Automobile Engg / BE in Mech or Automobile Engg
Freshers or Experienced
Good communication & customer handling
Basic automotive knowledge
Problem-solving attitude
Time management
Computer & software skills
Teamwork & coordination
Polite and professional
Target-driven with upselling ability
Act as the primary point of contact between customers and the service department
Understand customer concerns and accurately document required repairs or service needs
Prepare and submit detailed work orders to the workshop team
Provide cost estimates and explain service processes to customers
Coordinate with technicians to track job progress and ensure timely delivery
Update customers on service status and manage expectations effectively
Ensure customer satisfaction through professional communication and follow-up
Maintain accurate records of service visits and transactions
Trident Automobiles
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