Job
Description
Overseeing the team: Senior waiters lead and motivate the waitstaff, ensuring they follow service standards and procedures. Training and mentoring: They guide and train new staff, helping them develop their skills and confidence. Shift management: They coordinate shifts, manage staff schedules, and ensure adequate coverage for efficient service. Monitoring performance: They observe the team's performance, provide feedback, and address any issues that arise. Resolving issues: They handle customer complaints and concerns, aiming to resolve them effectively and professionally. Maintaining standards: They ensure the dining area is clean, organized, and well-maintained, adhering to hygiene and safety protocols. Service and Customer Relations: Taking orders: They may take orders from customers, especially in more demanding or VIP situations. Serving food and beverages: They ensure food and drinks are served promptly and efficiently, maintaining high standards of presentation. Upselling and promoting: They promote specials, signature dishes, and beverage pairings to enhance the dining experience and increase sales. Guest interaction: They build rapport with guests, anticipate their needs, and provide personalized service to ensure a positive experience. Handling inquiries and complaints: They address customer inquiries, concerns, and special requests with professionalism and care. Operational and Administrative: Managing reservations: They efficiently manage reservations and seating arrangements, optimizing table utilization. Inventory management: They may monitor inventory levels of items like cutlery, glassware, and other supplies, placing orders as needed. Menu planning and promotions: They may collaborate with management on menu planning, seasonal changes, and promotional initiatives. Maintaining records: They may keep records of customer preferences, special requests, or other relevant information. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Food provided Leave encashment Schedule: Day shift Work Location: In person
