Responsibilities towards your Customers Ensure excellent customer service and brand standards are delivered through the team for an amazing guest experience. Lead by example and own every guest experience. Ensure high standards of presentation and cleanliness are met. Demonstrate impeccable knowledge of PE food, standards, and policies. Responsibilities towards your team Participate in meetings and team briefings, with clear communication with you team on a regular basis. Communicate with senior team members and managers on par levels and stock shortages before and during service. Ensure guests queries, complaints and feedback are responded to quickly, correctly, and efficiently. Communicate with your colleagues and line manager to develop team and improve operation/business performance. Work as a team and fill in positions/gaps during the operation, as necessary. Assist your colleagues in resolving customer complaints and receiving positive customer feedback. Responsibilities towards Restaurant Monitor service quality, Hygiene, Health & Safety and PE policies & procedures and ensure they are followed by the team. Deliver our 10 steps of service. Set up the restaurant so it is ready for service. Follow Stock rotation and day dotting standards. Follow the cleaning rotas to make sure regular deep cleaning is completed. Ensure the closing of the restaurant is completed at the end of service. Contribute to the success of the business by carrying out any reasonable request from your line manager.
Responsibilities towards your Customers Ensure excellent customer service and brand standards are delivered through the team for an amazing guest experience. Lead by example and own every guest experience. Ensure high standards of presentation and cleanliness are met. Demonstrate impeccable knowledge of PE food, standards, and policies. Responsibilities towards your team Participate in meetings and team briefings, with clear communication with you team on a regular basis. Communicate with senior team members and managers on par levels and stock shortages before and during service. Ensure guests queries, complaints and feedback are responded to quickly, correctly, and efficiently. Communicate with your colleagues and line manager to develop team and improve operation/business performance. Work as a team and fill in positions/gaps during the operation, as necessary. Assist your colleagues in resolving customer complaints and receiving positive customer feedback. Responsibilities towards Restaurant Monitor service quality, Hygiene, Health & Safety and PE policies & procedures and ensure they are followed by the team. Deliver our 10 steps of service. Set up the restaurant so it is ready for service. Follow Stock rotation and day dotting standards. Follow the cleaning rotas to make sure regular deep cleaning is completed. Ensure the closing of the restaurant is completed at the end of service. Contribute to the success of the business by carrying out any reasonable request from your line manager.
To provide excellent dining service to the guests. Take orders, serve food and beverages as requested and ensure customer satisfaction throughout their visit. Greet Guests and assist them seating Serve dishes in a timely & courteous manner Maintain cleanliness of tables & service areas. Respond to guest queries or requests. Coordinate with Kitchen staff for smooth service set up and clear tables for guests
To provide excellent dining service to the guests. Take orders, serve food and beverages as requested and ensure customer satisfaction throughout their visit. Greet Guests and assist them seating Serve dishes in a timely & courteous manner Maintain cleanliness of tables & service areas. Respond to guest queries or requests. Coordinate with Kitchen staff for smooth service set up and clear tables for guests
Ensure compliance with all health and safety regulations within the kitchen area. Demonstrate excellent knowledge of current Menus and Promotions Set up the kitchen with cooking utensils and equipment Cook food in timely manner Study each recipe and gather all necessary ingredients Keeping the manager and front of house team informed about any food shortages before and during service, to make sure customers know about this before they order Supervise cooks and assist as needed. Slightly modify recipes to meet customer's needs and requests (example No dairy, exclude nuts etc)
Job Responsibilities Ensure compliance with all health and safety regulations within the kitchen area. Demonstrate excellent knowledge of current Menus and Promotions Set up the kitchen with cooking utensils and equipment Cook food in timely manner Study each recipe and gather all necessary ingredients Keeping the manager and front of house team informed about any food shortages before and during service, to make sure customers know about this before they order Supervise cooks and assist as needed. Slightly modify recipes to meet customer's needs and requests (example No dairy, exclude nuts etc) Benefits Salary + Incentive PF & ESIC Career Growth International Training Standards Rewards & Recognition Flexible Shifts (Morning, Mid & Closing) Week Offs Leaves
Managing kitchen staff and inventory, sourcing ingredients, overseeing the culinary operations. Ensuring compliance with hygiene standards. This role requires precision cooking, knowledge of various culinary techniques. Ability to work efficiently within a team to deliver exceptional dining experiences.
Benefits: Fixed Salary + Service Charge (Incentive) Rotational Shifts (Morning, Mid & Closing shifts) Yearly Appraisals PF & ESIC Rewards & Recognition Career Growth Qualification: 10th or Fresh hotel management Graduares or Hotel Management Diploma Job Description Ensure compliance with all health and safety regulations within the kitchen area. Demonstrate excellent knowledge of current Menus and Promotions Set up the kitchen with cooking utensils and equipment Cook food in timely manner Study each recipe and gather all necessary ingredients Keeping the manager and front of house team informed about any food shortages before and during service, to make sure customers know about this before they order Supervise cooks and assist as needed. Slightly modify recipes to meet customer's needs and requests (example No dairy,exclude nuts etc)
Benefits: Salary + Incentives Weekly Offs Rotational Shifts (Morning, Mid & Closing) Yearly Appraisal Rewards & Recognition Qualification - 12th & HM Fresh Graduates; Experience - 6months to 1 year Job Description : 1. Greet Guests and Assist them in seating 2. Take accurate/correct food and beverage orders. 3. Serve dishes in a timely & courteous manner 4. Maintain cleanliness of tables & service areas 5. Respond to guest queries or requests 6. Coordinate with kitchen staff for smooth service 7. Set up and clear tables for guests
Benefits : Salary + Incentives (bonus) Rotational shifts (Morning, Mid & Closing) Weekly Offs Yearly appraisals Good and supportive work environment Qualification - 12th Pass; Experience - 6months - 1year Job Description : 1. Greet Guests and Assist them in seating 2. Take accurate/correct food and beverage orders. 3. Serve dishes in a timely & courteous manner 4. Maintain cleanliness of tables & service areas 5. Respond to guest queries or requests 6. Coordinate with kitchen staff for smooth service 7. Set up and clear tables for guests
Benefits:- Salary + Incentive Yearly Appraisals Career Growth performance based Rotational Shifts (Morning, Mid & Closing) Weekly Off Annual Leaves Qualification - 12th or Hotel Management fresh graduate, Experience - 0-2yrs Job Description - 1. Greet Guests and Assist them in seating 2. Take accurate/correct food and beverage orders. 3. Serve dishes in a timely & courteous manner 4. Maintain cleanliness of tables & service areas 5. Respond to guest queries or requests 6. Coordinate with kitchen staff for smooth service 7. Set up and clear tables for guests
Greet and seat customers in a friendly manner Take accurate food and beverage orders and relay them to the kitchen/bar Serve food and drinks promptly and professionally Ensure tables are clean and properly set Handle customer queries or complaints politely Process bills and handle payments Maintain hygiene and follow safety standards
Greet and seat customers in a friendly manner Take accurate food and beverage orders and relay them to the kitchen/bar Serve food and drinks promptly and professionally Ensure tables are clean and properly set Handle customer queries or complaints politely Process bills and handle payments Maintain hygiene and follow safety standards
Pizzailo/Commis Position Title: Pizzailo/Commis Job Type: Full-time Location: WTP, Jaipur,Rajasthan Job Responsibilities: 1) Makes pizza, pasta & salads themselves 2) Inventory as per FIFO, knows which product should go first 3) Takes care of food hygiene cross contamination and allergens 4) Assists the Sr. Pizzaiolo with every work to learn more Competencies and Requirements: Skills: Good knowledge of food preparation and cooking methods. Ability to work in a fast-paced environment while ensuring accuracy and quality. Knowledge of food safety standards and kitchen hygiene. Experience: At least 6 months to 1 year of experience in same or similar role in a kitchen. Personality Traits: Strong organizational skills and attention to detail. Ability to work effectively under pressure and as part of a team. Enthusiasm for learning new techniques and contributing to kitchen operations.
Maestro/Steward Position Title: Maestro/Steward Department: Operations Job Type: Full Time Location: Jaipur, Rajasthan Job Purpose: The Maestro/Steward is responsible for providing excellent customer service to guests, ensuring their dining experience is enjoyable and seamless. In addition to serving food and beverages, the role may involve assisting with bussing, setting up tables, and supporting other front-of-house team members. As a trainee, the steward is expected to learn the restaurant’s operational standards and protocols, with an emphasis on enhancing their knowledge and skills for growth within the role. Key Responsibilities: Food & Beverage Service: Greet and seat guests promptly, making them feel welcome and comfortable. Take accurate food and beverage orders, answering questions about the menu and making recommendations. Deliver food and beverages to guests in a timely and efficient manner. Ensure that food and drink items are served with appropriate garnishes, accompaniments, and in accordance with restaurant standards. Guest Interaction & Satisfaction: Provide friendly, attentive service to guests, anticipating their needs and ensuring their satisfaction. Handle guest complaints and concerns professionally and escalate issues to the Sr. Maestro/Steward as necessary. Upsell menu items and promote daily specials to enhance guest experience and increase sales. Bussing & Table Maintenance: Assist with clearing and resetting tables between guests to maintain a clean and organized dining area. Help with carrying and delivering food from the kitchen to the dining area, ensuring proper presentation and accuracy. Maintain cleanliness of service areas, including clearing dirty dishes and replacing utensils when necessary. Training & Skill Development: Participate in training sessions to enhance food knowledge, service skills, and operational understanding. Actively engage in the training process to grow within the role and demonstrate readiness for career advancement. Assist in setting up and maintaining the front-of-house service station, ensuring all supplies are stocked and equipment is in working order. Team Collaboration: Collaborate with other front-of-house staff to ensure smooth operations. Assist in floor service as needed, including supporting other team members during peak times. Operational Support: Ensure that the dining area remains clean, neat, and organized throughout the shift. Assist with setting up and breaking down the service area before and after shifts. Communicate effectively with the kitchen staff to ensure order accuracy and timely service. Competencies and Requirements: Skills: Excellent communication and interpersonal skills to interact with guests and team members effectively. Ability to multitask in a fast-paced environment while maintaining a focus on quality service. Strong attention to detail in order accuracy and service presentation. Experience: Previous experience in a customer-facing role, preferably in hospitality or food service. No formal leadership experience required, but interest in growth within the role is expected. Personality Traits: Friendly, approachable, and energetic with a passion for customer service. Team-oriented with a willingness to learn and improve. Strong problem-solving skills and the ability to handle pressure during peak service times. Training & Development: On-the-Job Training: Participate in food and beverage service training, learning the restaurant's menu, service standards, and operational procedures. Work closely with Trainee Maestro and Sr. Maestro to gain experience and improve service skills. Growth Potential: Opportunity to advance to a full Server role and potentially move into leadership positions such as Sr.Maestro/Steward as skills and experience develop.