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Senior UX Researcher - Uber AI Solutions

Senior UX Researcher - Uber AI Solutions

Uber

5 - 10 years

15 - 19 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

ai localization ux data analysis ai solutions research research projects usability testing marketing user research product marketing operations b2b data annotation pms design ph document processing design thinking statistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Team

The Uber AI Solutions team develops marketplace and platform technologies for efficient scaled operations, including data annotation, localization, testing, document processing, and map data editing. This supports all Uber businesses and external enterprise clients. We aim to create global knowledge work opportunities for underserved individuals and offer external clients industry-leading quality, price, and agility for their knowledge work needs.

About the Role

Were looking for a

UX Researcher

to join our

Uber AI Solutions team

Bangalore

In this role, you will help shape the product vision of our product charter. You will do this by uncovering unique, user-centered opportunities that help bring value to a wide range of our global Uber user base including Drivers, Couriers, Knowledge workers and B2B clients.

Youll collaborate with passionate engineers, PMs, UX designers and content designers from around the world. Its a fast-paced, supportive environment where your work will scale globally and make a real impact for millions of people.

If youre excited to design with purpose, thrive in a collaborative global environment, wed love to hear from you.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
Collaborate with a global, diverse group of cross-functional product, design, engineer, and product marketing partners to achieve alignment and impact
Synthesize and communicate research findings to drive understanding, user empathy and action across the organization
Effectively manage 2-3 concurrent research projects in a fast-paced environment, seamlessly adapting to evolving priorities and context while delivering high-quality action-oriented insights.
Demonstrate agility and thrive in ambiguity, successfully navigating diverse tasks and responsibilities across various initiatives within the Uber AI Solutions charter.
Pioneer research methods when creative methods are necessary
Share user research findings with cross-functional partners and leadership to inform decision-making
Work closely with PMs, designers, and engineers to embed user insights throughout the product lifecycle
Guide and support fellow designers by sharing expertise in research techniques and design thinking
Skilled in using both qualitative methods (like interviews and usability testing) and quantitative tools (such as surveys and behavioral data analysis) to uncover user needs

---- Basic Qualifications ----

5+ years of professional experience conducting user research
Masters or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment
Able to execute research in English

---- Preferred Qualifications ----

Previous experience conducting research in the gig work or knowledge work product space
Previous experience conducting international research and working on products with global impact
An understanding of research methods strengths and weaknesses and experience planning and conducting mid-to-large scale research projects across various product phases
Experience with mixed methods - both qualitative and quantitative - with a focus on more strategic research

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Senior UX Researcher - Uber AI Solutions