Posted:1 day ago|
Platform:
On-site
No. Of Openings
1
Designation
Senior Test Engineer
Closing Date
17 Jan 2026
MainBU
Quality Engineering
Sub BU
MS - Banking & FS
Country
India
Region
MEA
State
Maharashtra
City
Mumbai
Working Location
Mumbai
Client Location
NA
Skill
Highest Education
No data available
CERTIFICATION
No data available
Working Language
No data available
Validate AI-generated chat, email, and summarization responses for accuracy, tone, and compliance using Cekura-like evaluation platforms. **Key Responsibilities:** - Create and maintain chat/email test packs for 100+ journeys. - Evaluate LLM-generated summaries, dispositions, and escalation outputs. - Define and verify LLM metrics (Instruction Following, CSAT, Response Quality). - Perform functional testing on multilingual chatbots (Hindi, Hinglish, regional). - Partner with automation engineer for bulk evaluation pipeline setup. - Validate output adherence to policy and banking communication standards. **Required Skills:** - Experience testing Conversational AI or chat/email automation systems. - Familiarity with Cyara Digital or Cekura-like platforms. - Understanding of NLP evaluation metrics (BLEU, ROUGE, etc.). - Strong grammar, tone, and linguistic evaluation skills. **Preferred:** - Knowledge of BFSI terminology and compliance scripts. - Prior exposure to LLM evaluation / fine-tuned models.
QualityKiosk
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
chennai
20.0 - 22.5 Lacs P.A.
8.0 - 18.0 Lacs P.A.
indore
2.0 - 5.5525 Lacs P.A.
indore, madhya pradesh, india
Experience: Not specified
Salary: Not disclosed
hyderabad, chennai, bengaluru
5.0 - 13.0 Lacs P.A.
gurugram
6.0 - 11.0 Lacs P.A.
hyderabad, telangana, india
Salary: Not disclosed
4.2 - 7.2 Lacs P.A.
mumbai, maharashtra
Salary: Not disclosed
mumbai, maharashtra
Experience: Not specified
Salary: Not disclosed
