Senior Telecalling Officer

3 years

1 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Telecaller – Pravi IVF and Fertility Centre

Responsibilities:

  • Handle inbound & outbound calls related to IVF and fertility services.
  • Provide basic information on treatments, pricing, and appointments (non-medical guidance).
  • Schedule and confirm patient appointments.
  • Manage leads and follow up with potential patients.
  • Maintain call records and update CRM.
  • Offer empathetic, polite, and confidential communication.

Requirements:

  • 3-5 years of telecalling/customer service experience (healthcare preferred).
  • Strong communication skills (English + local language).
  • Patient, empathetic, and comfortable discussing fertility-related topics.
  • Basic computer and CRM skills.

Location: Kanpur
Salary: Starting from 10000 (negotioable)
Contact: 8009150040,8009150039

Job Type: Full-time

Pay: From ₹10,000.00 per month

Benefits:

  • Leave encashment

Work Location: In person

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