Posted:14 hours ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Description

We are seeking a dynamic and experienced Senior Telecaller to join our team. The ideal candidate will have a proven track record in telecalling and sales, with the ability to engage customers and drive results. This role requires excellent communication skills and a customer-oriented approach.

Responsibilities

  • Conduct outbound calls to potential customers and follow up on leads.
  • Provide information about products and services to customers.
  • Achieve daily, weekly, and monthly targets for call volume and sales.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer inquiries and complaints effectively and efficiently.
  • Collaborate with team members to improve sales strategies and performance.

Skills and Qualifications

  • 2-5 years of experience in telecalling or a similar role.
  • Excellent communication skills in English and Hindi (additional languages are a plus).
  • Strong persuasive and negotiation skills.
  • Proficient in using CRM software and MS Office Suite.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.

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