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Senior System Admin User Support

Senior System Admin User Support

ValuePoint

4 - 8 years

3 - 7 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

magic digital marketing auditing sql spring bitlocker java encryption active directory design lan html seo win communication skills sap oracle wan blog commenting social bookmarking vpn microsoft windows troubleshooting azure active directory tally

Work Mode

Work from Office

Job Type

Full Time

Job Description

Here you will collaborate withmulti-national teams, ameliorate to a bazillion of innovative projects thatdeliver the most creative and cutting-edge solutions, and have an opportunityto continuously learn and grow, capable of taking on more significantresponsibilities and leadership roles.

This can be invaluable inunderstanding and serving clients from different regions, making the companytruly expand its presence in new markets, bringing a profound positiverepercussion to the business.

Nowwe are looking for a SeniorSystem Admin User Support , you will be a part of our Global ITTeam.

Role Overview:

This role focuses on providing comprehensive ITinfrastructure support, including Office 365 and Active Directoryadministration, end-user support, hardware/software troubleshooting, and basicnetworking. Responsibilities include user lifecycle management, IT assetcoordination, vendor management, and maintaining domain environments acrosssites.

Your Impact on the Mission:

Ensure the issue are promptly addressed,documents and resolved within SLA.

Knowledge of O365 Administrator/ VLSC portal.

Experienceof AD & Azure AD (User ID creation/deletion, Creating OU, Group policy,MFA, conditional policies, password unlock/Reset Etc..).

Configuration & Troubleshooting Mails(Outlook 2010 /2013 /2016 /2019 Microsoft O365).

BasicNetworking knowledge of LAN /WAN (installation & Configurations of router,Switches & WIFI Access Point).

Perform office 365 license assignment andchecking updating attribute via active directory.

Experience in supporting office 365 and enduser migration.

Providing Roles and licenses to users basedon service request.

Hands on experience in installing OS andserver.

Knowledge of creating corporate windowsimages.

Knowledge of sharing folder, Drive &Printer, Scanner configuration & troubleshooting the issue.

Creating Active Directory RelatedActivities Creating/Deleting/Managing Users

HandlingIT Operations like (Coordinating with Vendors, Preparing Purchase Order forProcurement of IT Assets).

IT asset management/ plaining andallocation of machines to respective users.

Manage domain environment for two sitesthrough remote support, Team Viewer Skype.

Support for maintenance, configuration andtroubleshooting of Desktops/Laptops.

Application knowledge ofMicrosoft / SAP / SQL / Tally / E-Audit / etc. (installation/configuration).

Troubleshooting of VPN related issue &Data Cards configure and troubleshooting.

Crimping, Punching, & LANTroubleshooting.

Assembling the hardware up gradation troubleshooting.
To support Configure the Mail in Mobile (Android & iPhone). Knowledge of Win Magic, Bit Locker and Safe boot, Encryption. VIP & escalation calls handling skills. Knowledge of Setup video conference Calls & preparing training room's setup. Vendor Coordination (ADP/Warranty). Individual site handling, multi-tasking, efficient problem solving, good communication skills & ensuring that work should be done on time. Ability to work hard under pressure and be a good team player. Taking User Backup of Drive and profile and store in the share Drive. Manage Antivirus (Symantec/Kaspersky/Net Protector/Avast / defender). Disk management partition.

What You'll Bring to The Table - About You:

Bachelor's degree in Computer Science, Information Technology, or a related field
4+ years of experience in providing technical support to end users
Proficient in Micr

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Senior System Admin User Support