Senior Swift Application Development & Support (Payment Domain)

Job Description

Dear Candidate, Greetings! Enclosed below the JD- Must have 8-10+yr exp Knowledge of Payments (via Swift) Experience in supporting Banking Application (preferably for Capital Markets/Investments/Funds) Database skills Good communication skills to interact with UK customers Duties Troubleshooting technical issues. Talking customers through a series of actions to resolve a problem. Supporting application test & upgrades. Providing support in the form of procedural documentation. Managing multiple cases at one time. Nice to have Diagnosing and repairing application issues (such as server connectivity, server upgrades etc). Resolving technical infrastructure issues. Installing and configuring hardware and software. Experience Prior experience in application support or a similar role. Proficiency in Banking / Financial application support, Windows, Microsoft, Linux and SQL databases. Prior experience supporting Payments/ Swift gateway solutions is advantageous. Prior experience with IBM MQ &/or Provide is advantageous. Prior experience with Bottomline GTExchange is advantageous. Prior experience of supporting Production environments. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Requirement to carry a work phone at all times. Requirement to support out of hours work from time to time. Certification in Microsoft or Linux is advantageous. Degree in computer science or information technology Location- Mumbai/Pune/Chennai Regards, Human Resource