Job
Description
As a key member of the Project Horizon team, the Senior Subject Matter Expert - Project Billing plays a critical role in driving global standardization and best practices. This role focuses on providing expert guidance and leadership in Project Billing and broader Project Processes , working closely with Functional Architects and Regional Stakeholders. Together, you will streamline business processes and implement innovative system solutions to create simpler, more efficient ways of working. Main Activities and Responsibilities: (including but not limited to) Promote Safety and Wellbeing: Champion and prioritize the safety, health, and wellbeing of all individuals involved in your work. Mentor and Guide: Provide leadership and support to junior team members on WSP s Global Project Billing processes and systems, fostering the development of best practice solutions for global requirements. Team Leadership: Serve as the line manager for Subject Matter Experts within your specialization, ensuring their growth and performance. Collaborate Across Functions: Work closely with Functional Architects, Developers, Testers, and Change Leaders to identify business requirements and design global solutions aligned with WSP s strategic vision. Build Relationships: Establish and maintain strong partnerships with cross-functional teams and global stakeholders. Support Frontline Teams: Prioritize the needs of frontline staff to enable their focus on building client relationships, achieving technical excellence, and delivering world-class projects. Understand Regional Needs: Engage with stakeholders to gain deep insights into region-specific requirements and support their alignment with global best practices. Champion Change: Act as a change agent to drive global business alignment and adoption of new processes. Resolve Issues: Assist the Operations Lead in identifying, prioritizing, and resolving issues within your area of expertise. Deliver on Commitments: Take ownership of your portfolio, ensuring work is delivered on time, within budget, and to the highest quality standards. Prioritize Workloads: Support the Global Process Lead in managing and prioritizing requirements and team workloads. Facilitate Engagement: Lead workshops and feedback sessions to gather insights and improve processes. Develop Technical Expertise: Continuously enhance your knowledge of Oracle PPM to drive innovation and efficiency. Provide Training: Deliver training and technical guidance to operational staff to support their adoption of processes and systems Qualifications (Minimum and Desirable): Minimum five years of relevant experience in Project Billing or a substitute qualification Experience working with a Global Shared Service Model Experience, Skills, and Organizational Knowledge Expertise : Minimum of 10 years of experience in your area of specialization. Strategic Knowledge: In-depth understanding of WSP s Global Target Operating Model and its implementation. Technical Proficiency: At least 2 years of experience in Oracle implementation or similar Platform-as-a-Service (PaaS) solutions. Organizational Skills: Strong organizational abilities with exceptional attention to detail and sound functional judgment. Time Management: Proven track record of managing multiple tasks and priorities to meet strict deadlines. Collaboration: Demonstrated ability to work effectively with stakeholders and service providers across various functions. Facilitation: Proficiency in leading requirements-gathering sessions and workshops. Best Practices: Expertise in designing and implementing best practice solutions, leveraging both experience and strategic insight. Problem Solving: Strong analytical skills, using past experience and methodical decision-making to address complex challenges. Influence and Leadership: Ability to influence stakeholders, gain buy-in, and drive process improvements effectively Personal Attributes Self-Starter: Ability to independently identify, prioritize, and deliver work with minimal supervision. Team Player: Comfortable collaborating in both team settings and working autonomously when required. Influence and Support: Capable of influencing others and providing guidance to support decision-making. Passionate about Change: Committed to driving change and delivering tangible benefits
