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SES Global Technology Services
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Senior Specialist, Technical Coordination

Senior Specialist, Technical Coordination

SES Global Technology Services

4 - 8 years

6 - 10 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

computer science conflict resolution agile software development life cycle scrum jira continuous improvement information technology release management analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

: 19235

Senior Specialist, Technical Coordination

ROLE DESCRIPTION SUMMARY

Facilitates Agile software development processes to ensure smooth and efficient software development cycles. Acts as a servant-leader to the development team by removing impediments, fostering collaboration, and promoting continuous improvement. Coordinates sprint planning, daily stand-ups, sprint reviews, and retrospectives. Works closely with Software Architects, Tech Leads, developers, QA, Release manager and other stakeholders to align project goals and ensure timely delivery of high-quality software products.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

Schedule and facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
Provide clear visibility and reporting on project and sprint progress to stakeholders
Track demand and project implementation for single or multiple teams
Represent the team in program-level meetings and cross-team coordination
Act as the main point of contact for team and project-related issues
Manage Azure DevOps tickets and ensure user story information is complete and up to date
Shield the team from external disruptions to maintain focus and productivity
Monitor and track progress of user stories and tasks throughout the sprint
Coordinate with release management for smooth deployment and delivery processes

COMPETENCIES

Excellent communication, interpersonal, and conflict resolution skills
Ability to identify and remove impediments to ensure smooth team progress
Proactively identifies ways to contribute to the team and wider SES goals. Shows the ability to motivate self, complete tasks and achieve goals
Accountability: holds self and others accountable for individual and team results. Accepts responsibility for mistakes. Uses resources in an efficient way. Shows honesty and truthfulness
Ability to work autonomously as well in collaboration with other members of the team with minimal supervision with a commitment to KPI`s
Service and customer-centric mindset
Openness for new technologies, ability to learn them quickly, and readiness for change
Ability to work in a rapidly changing environment under tight timelines

QUALIFICATIONS & EXPERIENCE

Bachelor s degree in Computer Science, Software Engineering, Information Technology, or a related field
Excellent understanding of Agile principles, Scrum framework, and other Agile methodologies
Hands-on experience working as a Scrum Master or Agile Coordinator in a software development environment, facilitating Agile ceremonies and managing cross-functional teams
Prior experience as a software developer or working closely with development teams to understand technical workflows and challenges
Experience with Agile project management tools (e. g. , Azure DevOps, Jira, Trello)
Excellent organizational skills with the ability to manage multiple priorities simultaneously
Excellent verbal and written communication skills for reporting, documentation, and stakeholder updates
Familiarity with software development lifecycle and release management processes
Familiarity with AI tools and platforms to enhance Agile processes, such as automating routine tasks, analytics, or progress tracking
Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification preferred

OTHER KEY REQUIREMENTS / COMMENTS

Fluent in spoken and written English; additional languages are an asset

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Senior Specialist, Technical Coordination