Senior Specialist Account Manager

As a Senior Specialist Account Manager at our company, you will play a crucial role in building and nurturing long-term client relationships within the enterprise software industry. Your responsibilities and skills required for this role include: Responsibilities: - Serve as the primary point of contact for enterprise clients such as Savills, Mitsubishi Electric, Alfa Laval, and SIEMENS. - Build strong relationships with key decision-makers and stakeholders at various organizational levels. - Develop strategic account plans to expand client relationships and drive account growth. - Ensure successful delivery of fixed-price projects and extended staff engagements. - Achieve revenue targets for assigned accounts through effective planning and execution of growth strategies. - Identify and resolve client concerns proactively, maintaining client satisfaction and trust. - Provide detailed updates to clients on project progress, challenges, and milestones. Skills Required: - Exceptional interpersonal and stakeholder management skills. - Excellent communication skills to engage effectively with clients and internal teams. - Strategic thinking and sales acumen with a focus on enterprise software industry needs. - Strong project management skills and knowledge of software development lifecycles. - Financial acumen to track and manage account profitability. - Problem-solving and risk mitigation skills. - Proficiency in CRM tools and reporting tools. - Advanced presentation and negotiation skills. Moreover, as part of your role, you will be expected to produce the following deliverables: - Account Engagement Report summarizing client interactions and key takeaways. - Stakeholder Map identifying key decision-makers within client organizations. - Strategic Account Plan outlining growth opportunities and roadmap for account expansion. - Service Delivery Dashboard tracking project progress and milestones. - Revenue Forecasting Report predicting revenue growth trends. - Risk Mitigation Plan outlining identified risks and mitigation strategies. - Monthly/Quarterly Account Review providing detailed reports on account performance. - Transition Plan for New Engagements documenting steps for onboarding new projects. - Resource Utilization Report tracking team allocation and productivity for client engagements. Your focus on delivering value, collaboration skills, and proactive approach to problem-solving will be instrumental in ensuring client satisfaction and driving business growth in the enterprise software industry. As a Senior Specialist Account Manager at our company, you will play a crucial role in building and nurturing long-term client relationships within the enterprise software industry. Your responsibilities and skills required for this role include: Responsibilities: - Serve as the primary point of contact for enterprise clients such as Savills, Mitsubishi Electric, Alfa Laval, and SIEMENS. - Build strong relationships with key decision-makers and stakeholders at various organizational levels. - Develop strategic account plans to expand client relationships and drive account growth. - Ensure successful delivery of fixed-price projects and extended staff engagements. - Achieve revenue targets for assigned accounts through effective planning and execution of growth strategies. - Identify and resolve client concerns proactively, maintaining client satisfaction and trust. - Provide detailed updates to clients on project progress, challenges, and milestones. Skills Required: - Exceptional interpersonal and stakeholder management skills. - Excellent communication skills to engage effectively with clients and internal teams. - Strategic thinking and sales acumen with a focus on enterprise software industry needs. - Strong project management skills and knowledge of software development lifecycles. - Financial acumen to track and manage account profitability. - Problem-solving and risk mitigation skills. - Proficiency in CRM tools and reporting tools. - Advanced presentation and negotiation skills. Moreover, as part of your role, you will be expected to produce the following deliverables: - Account Engagement Report summarizing client interactions and key takeaways. - Stakeholder Map identifying key decision-makers within client organizations. - Strategic Account Plan outlining growth opportunities and roadmap for account expansion. - Service Delivery Dashboard tracking project progress and milestones. - Revenue Forecasting Report predicting revenue growth trends. - Risk Mitigation Plan outlining identified risks and mitigation strategies. - Monthly/Quarterly Account Review providing detailed reports on account performance. - Transition Plan for New Engagements documenting steps for onboarding new projects. - Resource Utilization Report tracking team allocation and productivity for client engagements. Your focus on delivering value, collaboration skills, and proactive approach to problem-solving will be instrumental