2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a results-driven professional with a strong background in customer service, direct sales, and analytical service planning across North and West India, you will leverage high-profile management skills to enhance product utility and contribute to organizational growth. Your proven ability to bridge customer needs with strategic business goals ensures high customer satisfaction and continuous product improvement. In this role, you will lead customer service and direct sales support for major clients in North and West India, including GCMMF, RCDF, MPCDF, Mother Dairy, and other public/private sector clients. You will manage Annual Maintenance Contracts (AMC) across PAN India with direct responsibility for the North Region and serve as Support Lead for the Installed Analytical Division. Additionally, you will oversee service planning and execution for the Analytical Division, coordinate spares stock planning and support for the Analytical Division, and drive sales activities in the West Region. You will act as a liaison between customers and management to ensure seamless communication and service delivery, provide strategic input for the enhancement of new and existing products, and maintain a high customer satisfaction ratio through proactive service and support. Your responsibilities will also include identifying and pursuing new business opportunities, building and maintaining relationships with customers, conducting sales meetings and presentations, achieving sales targets, and providing sales forecasts and reports. Key Result Areas (KRA) & Key Performance Indicators (KPI) for this role include: - Sales Strategy Development: Developing and implementing sales strategies to achieve sales goals. - Client Relationship Management: Building and maintaining strong relationships with existing clients, identifying and cultivating new client opportunities. - Sales Target Achievement: Meeting or exceeding sales targets and quotas. - Lead Generation: Identifying and generating new sales leads through various methods. - Sales Reporting: Preparing regular sales reports and presenting them to management. This full-time, permanent position offers benefits such as cell phone reimbursement, commuter assistance, flexible schedule, internet reimbursement, life insurance, and Provident Fund. The preferred education requirement is a Diploma, and preferred experience includes 3 years in B2B sales and electronics sales, as well as 2 years in B2B Marketing. Proficiency in English is preferred, and the preferred work location is Patna, Bihar, with a willingness to travel up to 75%. The work location is remote. For further details or to speak with the employer, you can contact +91 9904202636.,

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