Senior Resource planner ( WFM )

As a Senior Resource Planner (WFM) at TELUS Digital, based in Gandhinagar, you will be responsible for workforce planning and management to optimize staff schedules and ensure efficient resource allocation to meet business needs. Your role will involve analyzing workforce data, forecasting staffing requirements, managing employee schedules, monitoring workforce metrics, and collaborating with various departments to enhance resource utilization. Additionally, you will play a key part in implementing and enhancing workforce management systems and processes. To excel in this role, you should possess HR Management, Human Resources (HR), and Employee Relations skills. Experience in Benefits Administration and a solid understanding of HR Policies are essential. Strong analytical and problem-solving abilities will be crucial, along with excellent organizational and time-management skills. The ability to thrive in a fast-paced environment is important, as is proficiency in workforce management software and tools. A Bachelor's degree in Human Resources, Business Administration, or a related field is required for this position. Previous experience in the telecommunications or digital services industry would be advantageous, although not mandatory. If you are passionate about optimizing workforce efficiency and enjoy collaborating with cross-functional teams to drive continuous improvement, we invite you to join our global team of technology experts at TELUS Digital.,