Senior Relocation Project Manager

The Senior Relocation Project Manager is responsible for overseeing and managing all aspects of relocation projects for our clients. This role requires a blend of project management skills, client communication, and leadership abilities.

Key Responsibilities:

Project Administration and Reporting

• Review, revise, reconcile, and verify invoices within specified timeframes
• Approve team members' timesheet entries for proper project charging
• Follow up on delinquent invoice payments, aiming for zero 60+ day accounts receivables
• Prepare and update project status reports, process purchase orders, and maintain financial files
• Ensure completion of all internal and client project administrative close-out activities

Move/Project Management

• Manage relocation activities, incorporating best practices
• Ensure compliance with documented processes and client/JLL policies
• Maintain and update operations manual
• Serve as single point of contact for relocation projects
• Facilitate project meetings and document responsibilities
• Develop and implement relocation project plans and budgets
• Manage vendor/contractor selection and procurement processes
• Coordinate with various service providers on schedule, budget, and scope
• Provide on-site support during moves and resolve post-move issues.

Client Communication and Management

• Develop and implement detailed client communication plans
• Exhibit strong verbal communication skills at all organizational levels
• Meet or exceed client expectations while staying within project parameters
• Identify and resolve critical client issues
• Adapt to client culture and supervise team in following the same

People Management and Leadership

• Provide career guidance and development for team members
• Contribute to skill development and motivate team members
• Participate in hiring, orientation, and training processes

Business Development

• Enhance team revenues through existing and new client relationships
• Function as a subject matter expert for specific products or services
• Participate in RFP/RFQ processes and proposal development

Required Skills and Qualifications:

• Proficiency in CAD/CAFM technology with move management module
• Strong Microsoft Excel and Project skills
• Experience managing relocations of over 1000 employees
• Background in project management, construction management, or architecture (preferred)
• Excellent organizational, communication, and interpersonal skills
• Strong analytical and problem-solving abilities
• Flexibility with work hours and travel as needed
• 4-6 years of facility, project, or construction-related experience in Corporate Real Estate
• Minimum 2 years as Relocation Project Manager or related experience

Education: Bachelor's degree in related field (e.g., Project Management, Architecture, Engineering, or Business Administration)

Additional Information: This position may require occasional travel and flexible work hours to meet project demands.