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Matrimony.com Limited
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Senior Relationship Manager

Senior Relationship Manager

Matrimony.com Limited

0 years

0 Lacs

bhubaneswar odisha india

Posted:1 day ago| Platform:

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Skills Required

service metrics portfolio retention score reports

Work Mode

On-site

Job Type

Full Time

Job Description

This job is provided by apna.co Role Overview
The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects, assisting them in finding suitable partners. Revenue Generation by developing a good relationship with the customers while assisting them finding suitable profiles.Key ResponsibilitiesUnderstanding the customer requirement accurately.Helping customer find suitable profiles keeping in mind their requirements.Delivering quality service to paid members and working closely to maintain a good rapport with them.Searching, screening, short listing, establishing contact, initiating meeting between members, and creating success storiesManaging a set portfolio of customers with robust follow upRevenue Generation through prospect acquisition and renewal retentionManaging the service Matrix and Quality ScoreMaintaining Weekly & Monthly Reports.

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Senior Relationship Manager