Qualification - Any Degree (2025 batch can also Apply) Experience - 0 to 4 Years(Freshers/Experienced also eligible). Permanent On Role Job Internal Job Promotions Fixed Salary + Huge Incentives+ Fixed increments PF + ESI + Gratuity + Health Insurance General Shift Candidate with regional languages(Malayalam) would be added advantage with bonus. Fixed Week Off Interview Location - Kerala matrimony, 3rd Floor, Coastal Chambers, Opposite Shipyard ,Ravipuram,Cochin-15 For any queries, Contact Mukesh HR - 7306697431 Mention Mukesh HR on the top of your Resume
Customer Service Executive | Telecaller Job description: Job Title: Service Executive / Telecaller Candidates with Graduate Must Age Criteria - till 30 Experience- Min 6 Months to 1Year outbound tele calling Language : Odia, Hindi & English Perks and Benefits: On time salary every month of 30th Attendance incentive & sales incentive. PF, ESIC & mediclaim facilities. Every year salary increment & promotion. Leaves benefits. Learning & development continuous training facilities. Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Skill and Competencies required: Functional Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Basic computer skills MS Excel, Word Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn Job Type: Full-time Salary: 11,000.00 - 14,000.00 per month + Incentive. Location. Cuttack (College Square)/ Bhubaneswar .(Jharapada ,Bapuji Nagar)
Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent onrole Role Category: Voice / Blended Salary - Fixed Salary + Huge and Incentives+ Shift Allowances PF+ ESI+ Gratuity Education : Any graduate Additional Regional languages (Hindi, Telugu, Malayalam) is added advantage with language bonus starts from 1500 to 3000. Tamil and English speaking candidates can also apply Salary is not a concern for a right candidate Interview Location - Matrimony.com limited. India's Largest Wed Tech, RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Chennai -600032 Reference and for any details, Contact - Mathivanan- 9025310767 Mention To Meet Irfana on the top of your Resume for security check Company Overview: Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come. Role: Customer Service Associate - Voice / Blended.
Malayalam Voice Process Hiring for Senior Relationship Manger/Service Officer/Service Specialist/HNI Expert Qualification - Any Degree (2025 batch can also Apply) Experience - 0 to 4 Years Permanent On Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives Avg English Communication+ Fixed increments PF +ESI +Gratuity General Shift Sunday Week off Reference- Irfana-9025310767 (Feel free to reach HR for any queries) Mention to Meet Irfana HR on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.
Job Summary: We are looking for a proactive and detail-oriented Relationship Manager to oversee the day-to-day operations of wedding venues listed with Make My Wedding. The ideal candidate will ensure that each venue runs smoothly, meets high standards of service, and provides an exceptional experience for couples and their guests. Key Responsibilities: Manage the operations of wedding venues to ensure high-quality service delivery. Coordinate with customers, vendors, and internal teams to facilitate smooth event execution. Oversee venue bookings, scheduling, and logistical arrangements. Manage budgets, invoicing, and vendor payments related to the venue. Handle client queries, resolve issues promptly, and maintain high client satisfaction. Collaborate with the MMW sales and marketing teams to promote venues. Prepare reports on venue performance, occupancy rates, and feedback. Requirements: Proven experience as a Venue Manager or similar role in event management, hospitality, or wedding planning. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Ability to handle stressful situations calmly and professionally. Knowledge of event planning, safety regulations, and vendor management. Proficiency with scheduling and management software. Flexibility to work evenings and weekends as required by event schedules. A passion for weddings and delivering exceptional customer experiences. Should work on weekends and will get off on weekdays. Preferred Qualifications: Bachelor’s degree in Hospitality, Event Management, Business, or related field. Prior experience managing wedding venues or large-scale events. Real estate experience – Managing projects Contact HR for More details -HR-Mathi - 9025990566
Greetings from "Matrimony.com" We are hiring for Kannada Telesales process (Basic English required) Contact : Deepashree - 9880367919 Office Address: No: 14 | chartered center 3rd floor | laskar hosur road | Adugodi | Bangalore-560030 Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist Role: Telecalling / Telemarketing Executive Functional Area: BPO, KPO, LPO, Customer Service Employment Type: Full Time, Permanent Role Category: Voice Process Benefits • Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided • Opportunities to learn and grow with the Company • Shifts: General Shifts, (9:30AM to 6:30PM) Company Overview: Matrimony.com Ltd is one of India’s largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3500 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalisation of more than Rs.1200 Crores. Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganised $ 55 billion marriage services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com. Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities: • Responsible for making outbound calls and regular follow up on leads assigned. • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters • Explaining the product features in detail and how to use the packages. • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. • Address all the issues / grievances of customers and provide the right customer experience. • Capture the insights from customer interactions and share it with the internal team. • Strictly adhere to the process requirements Skill and Competencies required: Functional • Business Knowledge Process Knowledge • Product Knowledge • Customer Orientation • Language skills – English / Regional language • Telemarketing / Selling Skills • Basic computer skills – MS Excel, Word Behavioral • Values – Integrity / Honesty / Respect • Communication – Oral & Written skills / Listening • Executive Presence • Business / Telephone Etiquette • Influencing Skills • Empathy • Self-driven / Initiative • Ability to manage stress • Willingness to learn Education and Experience: • Fresher’s - Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply • Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Bengali Telesales Process WORK FROM OFFICE NEED TO JOIN IMMEDIATELY FRESHERS CAN ALSO APPLY . H.S Pass candidates must be experience for minimum 6 months in same domain Qualification:- 12th Pass || H.S Pass || Graduation Age:- Below 34 years Experience:- Fresher to 5 years Permanent Job Fixed Salary + Incentive Monday to Saturday Working Sunday Fixed Weekly Off General Shift (9:30 am to 6:30 pm) Salary on time Walkin Interview (Venue Details):- Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. CONTACT PERSON: - Guddu Singh:- 9875412573 (CALL/WHATSAPP) Suvankar Saha:- 9038679219 (CALL/WHATSAPP) Role Overview: - The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Role & responsibilities:- Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Functional:- Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Perks and benefits On time salary every month of 30th/31st Sales incentive. PF, ESIC, Gratuity facilities. Every year salary increment & promotion. Leaves benefits. Learning & development continuous training facilities.
About Matrimony.com Matrimony.com is India’s leading online matchmaking and marriage services provider. With a strong presence across multiple platforms, we aim to bring happiness to millions of people by helping them find their perfect life partners. Job Role We are looking for enthusiastic and customer-focused Telesales Executives to join our team. The role involves reaching out to potential customers, explaining our services, and converting them into premium members. Key Responsibilities Contact prospective customers through outbound calls and follow up on leads. Explain Matrimony.com’s services, packages, and benefits to customers. Counsel members and help them in choosing the right plan. Achieve daily, weekly, and monthly sales targets. Maintain strong relationships with customers for repeat business and referrals. Update CRM/system with call details and customer feedback. Ensure a high level of customer satisfaction through quality interactions. Desired Candidate Profile Education: Graduate Experience: 0–3 years in telesales, telemarketing, or customer service (freshers can apply). Good communication skills in English, Hindi , Marathi Ability to work under targets and pressure. Key Skills Telesales / Telecalling Communication & Interpersonal Skills Sales & Negotiation Target Oriented Compensation & Benefits Attractive Salary + Incentives Performance-based rewards & recognition Growth opportunities within the organization Training and skill development support Shift Timing 9:30am to 6:30pm 6 Days working with Sunday fixed OƯ
Role Overview The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects, assisting them in finding suitable partners. Revenue Generation by developing a good relationship with the customers while assisting them finding suitable profiles. Key Responsibilities Understanding the customer requirement accurately. Helping customer find suitable profiles keeping in mind their requirements. Delivering quality service to paid members and working closely to maintain a good rapport with them. Searching, screening, short listing, establishing contact, initiating meeting between members, and creating success stories Managing a set portfolio of customers with robust follow up Revenue Generation through prospect acquisition and renewal retention Managing the service Matrix and Quality Score Maintaining Weekly & Monthly Reports.
Greetings from "Matrimony.com" We are hiring for Kannada Telesales process (Basic English required) Contact : Deepashree - 9880367919 Office Address: No: 14 | chartered center 3rd floor | laskar hosur road | Adugodi | Bangalore-560030 Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist Role: Telecalling / Telemarketing Executive Functional Area: BPO, KPO, LPO, Customer Service Employment Type: Full Time, Permanent Role Category: Voice Process Company Overview: Matrimony.com Ltd is one of India’s largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3500 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalisation of more than Rs.1200 Crores. Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganised $ 55 billion marriage services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com. Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities: • Responsible for making outbound calls and regular follow up on leads assigned. • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters • Explaining the product features in detail and how to use the packages. • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. • Address all the issues / grievances of customers and provide the right customer experience. • Capture the insights from customer interactions and share it with the internal team. • Strictly adhere to the process requirements Skill and Competencies required: Functional • Business Knowledge Process Knowledge • Product Knowledge • Customer Orientation • Language skills – English / Regional language • Telemarketing / Selling Skills • Basic computer skills – MS Excel, Word Behavioral • Values – Integrity / Honesty / Respect • Communication – Oral & Written skills / Listening • Executive Presence • Business / Telephone Etiquette • Influencing Skills • Empathy • Self-driven / Initiative • Ability to manage stress • Willingness to learn Education and Experience: • Fresher’s - Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply • Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain Benefits • Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided • Opportunities to learn and grow with the Company • Shifts: General Shifts, (9:30AM to 6:30PM)
Key Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements
Customer Service -Voice Process / Non Voice Process Qualification - Any Degree (2023 batch can also Apply) Experience - 0 to 4 Years Permanent On- Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives Average English Communication PF + ESI+ Gratuity General Shift Sunday Week-Off For Direct Walk-in Interview Location - Matrimony.com RR Tower 3, No.95, 7th floor, Guindy Industrial Estate, Chennai -600032 Write To meet HR Mathivanan on the top of your resume. Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.
We are hiring dynamic Customer Support Executive, Job description Qualification - Any Degree Experience - 0 to 4 Years(Freshers/Experienced also eligible). 2025 passed out can also apply. Permanent On Role Job Internal Job Promotions with fixed increments every three month. Fixed Salary + Huge Incentives+ Fixed increments PF + ESI + Gratuity + Health Insurance General Shift Candidate with regional languages(Malayalam, Telugu, Hindi) would be added advantage with bonus. Fixed Week Off Directly walk into, Interview Location - Matrimony.com limited RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Chennai - 600032 For any queries, Contact Irfana HR - 9025310767 Mention Irfana HR on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.
About Matrimony.com Matrimony.com is India’s leading online matchmaking and marriage services provider. With a strong presence across multiple platforms, we aim to bring happiness to millions of people by helping them find their perfect life partners. Job Role We are looking for enthusiastic and customer-focused Telesales Executives to join our team. The role involves reaching out to potential customers, explaining our services, and converting them into premium members. Key Responsibilities Contact prospective customers through outbound calls and follow up on leads. Explain Matrimony.com’s services, packages, and benefits to customers. Counsel members and help them in choosing the right plan. Achieve daily, weekly, and monthly sales targets. Maintain strong relationships with customers for repeat business and referrals. Update CRM/system with call details and customer feedback. Ensure a high level of customer satisfaction through quality interactions. Desired Candidate Profile Education: Graduate Experience: 0–3 years in telesales, telemarketing, or customer service (freshers can apply). Good communication skills in English, Hindi , Marathi Ability to work under targets and pressure. Key Skills Telesales / Telecalling Communication & Interpersonal Skills Sales & Negotiation Target Oriented Compensation & Benefits Attractive Salary + Incentives Performance-based rewards & recognition Growth opportunities within the organization Training and skill development support Shift Timing 9:30am to 6:30pm 6 Days working with Sunday fixed off
Job description Bengali Telesales Process WORK FROM OFFICE NEED TO JOIN IMMEDIATELY FRESHERS CAN ALSO APPLY . H.S Pass candidates must be experience for minimum 6 months in same profile. Qualification:- 12th Pass || H.S Pass || Graduation Age:- Below 34 years Experience:- Fresher to 5 years Permanent Job Fixed Salary + Incentive Monday to Saturday Working Sunday Fixed Weekly Off General Shift (9:30 am to 6:30 pm) Salary on time Walkin Interview (Venue Details):- Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. CONTACT PERSON: - Guddu Singh:- 9875412573 (CALL/WHATSAPP) Suvankar Saha:- 9038679219 (CALL/WHATSAPP) Role Overview: - The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Role & responsibilities:- Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Functional:- Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Perks and benefits On time salary every month of 30th/31st Sales incentive. PF, ESIC, Gratuity facilities. Every year salary increment & promotion. Leaves benefits. Learning & development continuous training facilities.
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Skill and Competencies required: Functional Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Basic computer skills MS Excel, Word Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Please contact- 9971622398 Rubala HR WhatsApp also same number Fresher - Graduate only
Job Description Company Matrimony.com Ltd Department Assisted Services Job Title Executive / Senior Executive Role Relationship Manager / Senior Relationship Manager Location Andheri East, Mumbai (Near Station) Salary Up to n28,500 In-hand + PF + Mediclaim + Gratuity + Performance-based Incentives About Matrimony.com Matrimony.com Ltd is the largest and most trusted matrimony brand in the world with an employee strength of around 4000 associates in India and abroad. The service offerings include matchmaking and marriage-related services through websites, mobile sites, and mobile apps, complemented by 150+ company-owned retail outlets. Its flagship products are BharatMatrimony, CommunityMatrimony, and EliteMatrimony, with over 2.5 million active members. Matrimony.com is ISO 9001:2008 Certified and is expanding into the $54 billion marriage services market. Its current offerings also include MatrimonyDirectory, MatrimonyPhotography, and MatrimonyBazaar. BharatMatrimony also has a strong presence in the USA, Canada, UK, UAE, Singapore, and Malaysia. Department Overview Assisted Services is a personalized matchmaking service offering assistance to busy professionals or people who need guidance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soulmates. Role Overview The Relationship Manager / Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects into sales, and assisting them in finding suitable partners. This is an inhouse sales & service portfolio role. Key Responsibilities • Understand customer requirements accurately • Help customers find suitable profiles based on their preferences • Deliver quality service to paid members and maintain good rapport with them • Search, screen, shortlist, establish contact, and initiate meetings between members • Create success stories by ensuring customer satisfaction • Manage a set portfolio of customers with consistent follow-ups • Convert prospects into sales (renewals/referrals etc.) Skills & Competencies • Excellent verbal & written communication • Fluency in the regional language • Proactiveness and listening skills • Strong service orientation and integrity • Punctuality and presentation skills • High emotional quotient and persuasion skills • Ability to interact and understand client requirements Education & Experience • Minimum Graduate • Minimum 1 year experience in Service domain and 1 year experience in TeleSales (Calling) • Preference for stable candidates with a consistent work history
Odia Process Tele process NEED TO JOIN IMMEDIATELY Qualification:- Graduation Age:- Below 34 years Experience:- 6months- 5 years Permanent Job Fixed Salary + Incentive Monday to Saturday Working Sunday Fixed Weekly Off Salary on time Role Overview: - The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Role & responsibilities:- Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Functional:- Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Perks and benefits On time salary every month of 30th/31st Sales incentive. PF, ESIC, Gratuity facilities. Every year salary increment & promotion. Leaves benefits. Learning & development continuous training facilities.
Key Responsibilities Welcoming the customer on-board and create a Member Profile. Understanding the member choice, expectations and identifying the uniqueness of the Member. Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories. Maintaining good rapport with the member; providing the right ‘Assisted’ experience and delivering quality service. Managing a set customer portfolio with robust follow up Good command over English language, fluency in the regional language (Kannada) proactiveness, listening skills, service orientation. Punctuality & Presentation skills High Emotional quotient, Persuasion Skills Ability to read/interact to understand the client requirements.
Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements