Advise clients on outsourcing deal setup best practices through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end of term support
Map current processes & control systems and identify gaps and areas of improvement Support the Engagement Manager for activities such as engagement economics and receivables, project resources and team utilization Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations Contribute to brand development by writing articles, developing thought leadership and point-of-views Contribute to knowledge development and management Demonstrate significant industry / solution expertise Assist in resolving people issues Support people development through guidance and feedback Ensure compliance to the firm s standards, processes and policies Contribute to the firm s initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence Manage senior external/internal stakeholders independently
Sharp focus on quality delivery
In-depth understanding of the economic and business environment Professional network and networking skills Excellent oral and written communication skills Good leadership qualities Client relationship management and account management skills Program management, multi-tasking and time management skills Excellent people management skills Ability to develop / customize solutions relevant to client Advanced knowledge of MS Excel, Word, Power Point
Other
Willingness to travel
Core skills
Sharp focus on quality delivery
In-depth understanding of the economic and business environment Professional network and networking skills Excellent oral and written communication skills Good leadership qualities Client relationship management and account management skills Program management, multi-tasking and time management skills Excellent people management skills Ability to develop / customize solutions relevant to client Advanced knowledge of MS Excel, Word, Power Point