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Senior Product Manager - Growth

Senior Product Manager - Growth

Freshworks

5 - 10 years

7 - 12 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

digital marketing python ux business development customer retention growth strategy marketing product marketing operations product management marketing analytics advanced excel tally

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Senior PM position is a critical role within the Freshworks Growth team. In this role, you will focus on strategically scaling our business. You will run experiments to unlock greater value and accelerate growth. Your primary responsibility will be to identify, define, and execute strategic initiatives across the CX product suite that directly influence critical business outcomes and fuel our continued success.

What will the role entail?

Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan, build,release, and measure success for an end to end modules besides also being a leader for the team.

Be a Customer Champion: Develop a sense of empathy with our customer base to build an understanding of various problems. The role is also a bridge between the customer and the engineering teams to ensure focus on solving customer needs & delivering continuous value.

Practice Craftsmanship: Learn and Practice product craft. Create solutions with delightful user experiences and find the balance between solving the customer problem and shipping the right product solution. We take pride in releasing the smallest of features while iterating and shipping regularly.

Play as One Team: The role needs you to communicate clearly to various stakeholders of

Product development, Engineering, Marketing, Sales & Leadership teams and work together to bring your vision to life.

Act with Urgency: Breakdown complex problems to phases to help the team make incremental progress while still keeping the bigger picture intact. You d evangelize the vision and ensure maximum customer value is achieved with the appropriate amount of work.

Qualifications

5+ years of experience as Product Manager in a product-led company. Prior Growth experience would be an advantage.

A strong track record of building data-backed business cases for new features and sub

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Senior Product Manager - Growth