Senior Product Manager (Chat bot)"> Senior Product Manager (Chat bot)

Job Description

Define the product strategy and roadmap for the Conversation Suite of product charters, aligning with the companys overall vision and customer needs Drive end-to-end solutioning & delivery involving conversational products Define best practices, scaling processes, mentor junior PMs and evangelize product mindset Collaborate with cross-functional teams (engineering, sales, marketing, customer success) to deliver high-quality products and experiences Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product innovation and improvement Prioritize and manage the product backlog, ensuring efficient resource allocation and timely delivery of features Communicate product updates, roadmaps, and metrics to stakeholders and executive leadership Required Skills and Experience: Overall 6+ years of experience along with minimum 3+ years of experience in Product Management in a B2B SaaS or enterprise software industry. Strong understanding of AI Technologies, CX landscape and industry specific use cases. Proven track record of successfully launching & scaling enterprise products Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to diverse audiences Proficient in product management tools and agile methodologies Bachelors degree in Computer Science, Engineering, or a related field; MBA preferred