Senior Payroll Officer

As a member of the HR People services team at HSBC, your role will involve handling customer instructions in line with Standard Operating Procedures. You will be responsible for providing accurate Management Information (MI) along with insightful analysis and recommendations. It will be your duty to ensure that all inputs are received in the prescribed formats and consolidate data within the agreed timelines. Seeking feedback regularly from customers and stakeholders will be crucial for enhancing processes continuously. Building effective relationships with peers and other HR professionals by adopting a consultative approach is essential. Additionally, you will play a key role in mitigating operational and financial risks by ensuring strict compliance with policies, procedures, and controls. Key Responsibilities: - Process customer instructions following Standard Operating Procedures - Provide accurate MI along with analysis and recommendations - Ensure receipt of all inputs in agreed formats - Consolidate data within the specified timelines - Solicit feedback from customers and stakeholders for process improvement - Build effective relationships with peers and HR professionals - Mitigate operational and financial risks through compliance with policies and controls Qualifications Required: - Graduation in any field - Excellent verbal and written communication skills - Customer-focused with a collaborative mindset - Ability to thrive in a team environment and open to feedback and development - Proficiency in personal computers and basic knowledge of Microsoft Applications (Excel, Word, etc.) At HSBC, we are dedicated to fostering a culture where every employee is respected, valued, and their opinions are taken into account. We are proud to offer a workplace that promotes continuous professional growth, flexibility, and opportunities for advancement within an inclusive and diverse environment. (Note: The additional details about the company were not included in the provided job description.),