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5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
Oracle is dedicated to empowering individuals to achieve more by leveraging exceptional analytics capabilities. As part of the Services Excellence team within Oracle Analytics, you will play a crucial role in innovating, constructing, and maintaining the service management technologies essential for supporting our products. Our ultimate goal is to ensure our products evolve into world-class services by prioritizing customer focus, scalability, availability, reliability, and security. We continuously invest in refining processes and technology to enhance our services. Your primary responsibility will involve overseeing the health and incident management of Oracle Analytics service offerings. This presents a unique opportunity for you to utilize your expertise in analytics, project management, and leadership to spearhead incident response for a diverse range of production incidents. Operating in a dynamic and fast-paced environment, you will juggle multiple tasks while collaborating with internal technical resources and external vendors to swiftly resolve incidents. As an Incident Commander, you will play a pivotal role in organizing and influencing teams within our expansive and diverse organization. By fostering strong relationships, you will drive results and enhance our capacity to deliver outcomes effectively in the future. Your role will involve advising service teams during major incidents and ensuring that our incident management team continues to make a substantial positive impact on our customers and Oracle. Success in this role hinges on your ability to remain composed, professional, and focused in challenging, rapidly changing circumstances. You should also be adept at achieving objectives independently within a distributed team. **Qualifications:** - Bachelor's degree in computer science or a related technical discipline, or equivalent experience - Demonstrated expertise in incident management and continuous improvement practices - Thorough understanding of IT service management concepts and processes; ITIL certification or equivalent is advantageous - Proficiency in technical problem-solving and crisis management strategies - In-depth knowledge of IT principles, methodologies, particularly in cloud computing, networking, or sys admin - Proven ability to collaborate in resolving complex issues - Detail-oriented, organized, critical thinker - Exceptional written and verbal communication skills - Capacity to foster a collaborative team environment - Ethical values emphasizing honesty, integrity, accountability, emotional intelligence, and growth-oriented mindset **Responsibilities:** - Manage incidents of varying complexity, from large-scale outages to unique incidents impacting individual customers - Advocate for customer-centric incident response and mitigation strategies - Participate in a Follow the Sun global shift rotation, covering local daytime hours, holidays, weekends, and on-call duties on a rotational basis - Collaborate with other IT groups and business partners to expedite service restoration, minimize business impact, and meet SLA targets - Communicate incident status to diverse organizational levels, including senior leadership, through structured and informal channels - Document incident details, maintain timelines, and conduct post-incident evaluations - Identify improvement opportunities and lead initiatives to implement new processes - Establish and nurture strong partnerships with incident participants and partners - Develop, update, and manage incident processes and documentation **About Us:** As a pioneer in cloud solutions, Oracle leverages cutting-edge technology to address current challenges. Collaborating with industry leaders across various sectors, we have thrived for over 40 years by upholding integrity in all operations. At Oracle, we believe genuine innovation flourishes when everyone has the opportunity to contribute. We are committed to fostering an inclusive workforce that provides equal opportunities to all. Our global career opportunities at Oracle prioritize work-life balance and offer competitive benefits that are fair and consistent. We support our employees with flexible medical, life insurance, and retirement options, while also encouraging community engagement through volunteer programs. We are dedicated to integrating individuals with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us via email at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
surat, gujarat
On-site
As a Sales Engineer specializing in Variable Frequency Drives (VFDs), your primary responsibility will be to analyze customer inquiries received via mail or phone calls and forward them to the manufacturer based on specific customer requirements. It will be essential for you to check incoming emails daily and provide relevant replies or offers to both customers and manufacturers promptly. Additionally, you will be tasked with delivering presentations about the Company Profiles and various SSC Products to customers during visits, aiming to generate inquiries from both existing and potential new customers. You will need to schedule appointments with customers and conduct on-site visits to their facilities as required. Ensuring timely submission of offers to customers and maintaining regular follow-ups will be crucial parts of your role. You will also be responsible for liaising with manufacturers regarding customer inquiries and engaging in technical discussions with customers through phone calls and face-to-face meetings post-product offer submission. Upon receiving a customer's purchase order, your duty will be to raise the Order Acknowledgment (OA) and place the order with the manufacturer through our team. Additionally, you will be expected to monitor online tender opportunities on E-tender websites. The ideal candidate for this position should possess strong Sales Engineering and Customer Service skills, with a proven track record in VFD sales. A Diploma or Bachelor's degree in Electrical/Electronics engineering or a related field is preferred, along with 5-7 years of relevant experience. The ability to work both independently and collaboratively in a team environment is essential, while familiarity with VFDs would be advantageous. In return for your contributions, we offer attractive perks and benefits, including leave encashment, mediclaim, provident fund (if within the salary bracket), and two Saturdays off per month. Join us in this exciting opportunity to showcase your sales expertise and technical knowledge in the field of Variable Frequency Drives.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for overseeing the Motoring World website and managing the social media channels. Your main duties will include ensuring that the website and social media platforms are regularly updated with relevant content, coordinating with team members for story ideas, writing and editing articles, and contributing to video production. Ideally, you should have a minimum of two years of experience in website management, preferably with a background in automotive websites. A strong grasp of online platforms and trends is essential, along with the ability to quickly create engaging content based on current topics. You should also possess excellent copy editing skills and be able to work effectively within a team setting. If you are interested in this position, please send your CV to ela.chaudhry@delhipress.in with the subject line "Assistant Web Editor". Additionally, include two writing samples, a detailed overview of your previous work experience, and an explanation of how you believe you can contribute positively to the magazine.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
erode, tamil nadu
On-site
As a Retail Sales Officer based in Erode, your primary responsibility will be to achieve sales targets and drive revenue growth. You will be expected to provide exceptional customer service by promptly addressing inquiries and resolving any complaints that may arise. Developing and maintaining a comprehensive understanding of jewelry products, encompassing their features, benefits, and pricing, will be crucial to your success in this role. In addition to sales performance and customer service, you will be tasked with ensuring attractive product displays and upholding store visual standards through effective merchandising strategies. Building and nurturing customer relationships to encourage repeat business will also be a key aspect of your day-to-day activities. To excel in this position, you should ideally possess 0-2 years of experience in retail sales, with a preference for candidates with prior experience in the jewelry sector. Strong communication and interpersonal skills are essential, along with the ability to thrive in a fast-paced environment while meeting sales targets consistently. Demonstrating proficiency in product knowledge and presentation, as well as a collaborative approach to teamwork, will be integral to your success as a Retail Sales Officer. This is a full-time position that operates during day shifts and requires your physical presence at the designated work location.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
As a Marketing Intern at Suganda Skincare, you will play a vital role in supporting the implementation of marketing strategies to enhance the brand's presence in the market. Your responsibilities will include conducting thorough market research, contributing to sales activities, delivering exceptional customer service, and ensuring open and effective communication channels within the team and with customers. Your day-to-day tasks will involve collaborating with the marketing team to execute various strategies that align with the company's mission of redefining skincare. With a focus on merging science with nature, you will help empower customers by providing them with accurate information and building their confidence in our products. To excel in this role, you must possess strong communication skills that enable you to convey key messages clearly and effectively. Your ability to conduct detailed market research will be crucial in identifying opportunities for growth and understanding consumer preferences. Previous experience in sales and customer service will also be beneficial as you navigate the dynamic landscape of skincare products. Furthermore, a solid grasp of marketing strategy fundamentals will be essential to contribute valuable insights and innovative ideas to the team. Your aptitude for working collaboratively in a team-oriented environment will drive success in executing campaigns and initiatives that resonate with our target audience. Ideally, you hold a Bachelor's degree in Marketing, Business, or a related field, which will provide you with a strong foundation to thrive in this role. By joining Suganda Skincare, you will immerse yourself in a culture that values accessibility, honesty, and the holistic well-being of our customers. Embrace this opportunity to be part of a team that prioritizes not only how you look but also how you feel.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
meerut, uttar pradesh
On-site
As a Human Resources Assistant at our company located in Meerut, you will play a crucial role in supporting HR-related tasks, including HR management, maintaining HR Information Systems (HRIS), and benefits administration. Your responsibilities will also include coordinating and conducting training sessions, ensuring the timely completion of all HR activities, and assisting the HR team in their daily operations. To excel in this role, you should possess skills in Human Resources (HR) and HR Management, along with hands-on experience in Human Resources Information Systems (HRIS) and Benefits Administration. Your knowledge of organizing and delivering training sessions will be essential, along with strong organizational and multitasking abilities. Excellent written and verbal communication skills are a must, and the ability to work effectively in a collaborative on-site team environment is highly valued. If you hold a Bachelor's degree in Human Resources, Business Administration, or a related field, and if you are enthusiastic about contributing to a dynamic HR team, we encourage you to apply for this exciting full-time opportunity.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
The role of Recruiter/Back-Office Administrator based in Mumbai, Maharashtra (India) requires an individual with a minimum of 1 year of experience, who will be working in the night shift to support USA clients. The salary will be commensurate with the candidate's experience. As a dynamic and passionate team member, you will be responsible for managing administrative support and recruiting duties, including understanding and working on the onboarding process. Excellent communication skills and the ability to work effectively in a team environment are essential. You should also possess outstanding analytical skills to oversee day-to-day operations, assign performance goals, and ensure their completion while achieving organizational objectives. Extensive knowledge in office management, responsiveness to management and client requests, and the ability to work collaboratively are key attributes for this role. Your responsibilities will involve tasks such as sourcing candidates online, updating job ads, conducting background checks, screening incoming resumes and application forms, and providing qualified applicant contacts to Hiring Managers. You will also be expected to oversee all departmental functions, provide employee support, design and implement company policies and documents, update job descriptions, craft recruiting emails to attract passive candidates, provide shortlists of qualified candidates to hiring managers, send job offer emails, address compensation and benefits queries, and engage in business development activities by following up with new clients. Required Experience and Qualifications: - Excellent verbal and written communication skills - Understanding of referral programs - Sound judgement - Excellent analytical and decision-making abilities - Team management skills - Proficiency in using Microsoft Word, Excel, and Outlook Nice to Have: - Previous working experience in IT consultancy - 1-2 years of working experience Join us in this exciting opportunity where you can utilize your skills and contribute to the success of our team and clients.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an experienced software developer in internet architecture, you will be responsible for designing, developing, and maintaining software solutions using Core Java, J2EE, and other relevant technologies. With a minimum of 5 years of hands-on experience, you will demonstrate expertise in object-oriented programming, design patterns, and back-end development. Your proficiency in database design, SQL, and ORM tools like Hibernate/JDO will be essential for implementing Microservices-based architecture and Web applications. Your ability to work independently on projects, coupled with self-motivation and quick learning skills, will drive your success in this role. Experience in Test-Driven Development (TDD), JavaScript, and XML technologies will be advantageous. Effective communication, strong analytical skills, and the capability to resolve complex issues are key attributes for thriving in this team-oriented environment. At GlobalLogic, you will have the opportunity to work on exciting projects for renowned global brands in industries such as High-Tech, communication, media, healthcare, retail, and telecom. Collaborate with a diverse team of talented individuals in a supportive and flexible work environment, either locally or internationally. We value work-life balance and offer benefits like flexible schedules, work-from-home options, paid time off, and professional development opportunities. Our commitment to your growth includes regular training sessions, professional certifications, and skill enhancement programs. We provide competitive salaries, comprehensive insurance coverage, retirement benefits, health initiatives, performance bonuses, and referral bonuses. Enjoy additional perks like sports events, cultural activities, food discounts, corporate parties, and a vibrant workspace with recreational areas for relaxation and socializing. Join GlobalLogic, a leading digital engineering company, where we specialize in designing and developing innovative products and digital experiences for global clients. With a focus on experience design, engineering excellence, and data proficiency, we help businesses envision the future and transition into digital transformation. Headquartered in Silicon Valley, we operate worldwide, supporting diverse industries such as automotive, communications, financial services, healthcare, manufacturing, media, semiconductor, and technology. Be part of the GlobalLogic family, a Hitachi Group Company committed to driving innovation through technology for a sustainable and improved society.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
Oceaneerings India Center has been an integral part of operations for Oceaneerings product and service offerings across the globe since 2003. The center caters to diverse business needs, including oil and gas field infrastructure, subsea robotics, automated material handling & logistics, and more. Our multidisciplinary team offers solutions in Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and various other technical functions. Along with technical functions, Oceaneering India Center also manages crucial business functions such as Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). The infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. The work culture at Oceaneering is flexible, transparent, collaborative, and promotes great team synergy. The position is responsible for entering data, running reports, quality checking data for errors, and maintaining accuracy. It involves keeping sensitive information confidential, accurate entry and maintenance of training data, running reports, and processing class credits within the Learning Management System. Strong attention to detail, data confidentiality, and effective communication skills are essential for this role. Key responsibilities include using spreadsheets, creating batch files for uploading into the Learning Management System, maintaining accurate data within LMS, processing class credits, creating curricula/job profiles, excellent communication skills, entering task history, attaching certificates to employee training records, and answering basic training requests. Qualifications: - General Education Degree (GED) or equivalent diploma - One (1) year of relevant experience required Desired: Background in corporate training or records control Desired Skills: - Knowledge of analytical problem-solving steps - Ability to establish cooperative working relationships - Team player with effective communication skills - Ability to work remotely - Strong project management and prioritization skills Oceaneering offers equal employment opportunities and emphasizes learning and development opportunities for employees. Internal promotion, long-term employment, and career advancement opportunities across countries and continents are part of the company's ethos. Employees are encouraged to take charge of their future, supported in their ambition, and offered various training programs for ongoing education and skill development.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The ideal candidate for this position should have a minimum of 5+ years of work experience in internet architecture and software development. You must possess hands-on experience in Core Java, J2EE, and back-end development using Java. Additionally, expertise in object-oriented programming and design patterns, especially MVC, is essential. Proficiency in database design, SQL, and any ORM tool like Hibernate/JDO is required. Experience in Microservices based architecture and web applications is also a must. As a candidate, you should be able to work independently on projects, demonstrating self-motivation and a quick learning ability. It is beneficial to have experience in TDD-based development, JS exposure, and any XML technology. Strong communication skills, both written and verbal, are necessary. You should also exhibit strong analytical skills, logical thought processes, and the ability to identify and resolve complex issues. The ability to function effectively in a team environment is crucial. Proactivity, self-direction, motivation, attention to detail, quick learning, and organizational skills are highly valued qualities. We offer exciting projects that focus on industries such as High-Tech, communication, media, healthcare, retail, and telecom. You will have the opportunity to collaborate with a diverse team of highly talented individuals in a collaborative and laid-back environment. We prioritize work-life balance by offering flexible work schedules, opportunities for remote work, and paid time off. Our dedicated Learning & Development team provides various training programs to enhance your skills, including communication skills training, stress management programs, professional certifications, and technical and soft skill trainings. At GlobalLogic, we provide competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance, NPS (National Pension Scheme), health awareness programs, extended maternity leave, annual performance bonuses, and referral bonuses. Our offices offer fun perks like sports events, cultural activities, food at subsidized rates, and corporate parties. You can enjoy these perks in our vibrant offices that include dedicated zones, rooftop decks, and a club where you can socialize with colleagues. GlobalLogic is a leader in digital engineering, helping brands worldwide design and build innovative products, platforms, and digital experiences. We integrate experience design, complex engineering, and data expertise to accelerate our clients" transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers globally, serving customers in various industries such as automotive, communications, financial services, healthcare, manufacturing, media, semiconductor, and technology.Operating under Hitachi, Ltd., GlobalLogic contributes to a sustainable society by driving innovation through data and technology as the Social Innovation Business.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Agile Coach, you will play a pivotal role in leading the Agile transformation initiatives across various departments within the organization. Your responsibilities will include transforming multiple teams into Agile ways of working, conducting training sessions on Agile Mindset, Scrum, Kanban, and SAFe, and coaching Scrum teams on Agile values and practices. You will also support the adoption of SAFe for multiple programs, facilitate Agile Release Train (ART) and Program Increment (PI) planning, and engage with leadership to share Agile transformation progress. In addition, you will be responsible for sharing monthly metrics with leadership, ensuring teams adhere to Scrum/SAFe framework and Agile values, and actively removing obstacles that hinder team productivity. Collaboration with business teams to identify Minimum Viable Products (MVPs), facilitating Agile Health Reviews (AHR) quarterly, and delivering Agile workshops to various stakeholders are also key aspects of this role. To qualify for this position, you should possess a Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, along with proven experience as an Agile Coach and a strong understanding of Agile frameworks and methodologies. Certifications such as SPC6, RTE6, ICP-ACC, CSM, PSM I & II, KMP1, PRINCE2, OKR Coach, or AHF are preferred, along with excellent analytical, problem-solving, and communication skills, and the ability to work effectively both independently and in a team environment. Preferred qualifications for this role include experience in financial technology, e-commerce, or web & mobile domains, as well as expertise in coaching and transforming business functions into Lean and Agile practices. Knowledge of Agile tools and frameworks like Leankit, JIRA, Confluence, and Zephyr is also advantageous. In this role, you will lead the organization's Agile transformation, coach teams on Agile principles, facilitate Agile ceremonies, support Scrum Masters, implement Agile frameworks, collaborate with leadership on transformation strategy, and foster a strong Agile culture within the organization. Your success as an Agile Coach will be measured by your track record of successful Agile transformations, understanding of Agile frameworks, communication skills, ability to influence stakeholders, and experience with Agile tools and methodologies.,
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
You have a great opportunity to join our team as an SAP SD Consultant with 10 years of experience. You will be based in Pune and work onsite, gaining hands-on experience in various aspects of Sales and Distribution processes. Your role will require a good understanding of business processes related to Sales and Distribution within the domain. You should be well-versed in SAP S/4 HANA from the SD module perspective and have a minimum of 6-10 years of experience in full cycle implementations and support projects, focusing on designing and configuring the SD module. In this position, you will handle tasks such as Quotation, Inquiry, Order, Outbound Delivery, Billing, Credit Management, Export, Service Sale, Taxation, Pricing, Shipping, Output Management, and other key processes. Knowledge of Batch Management and Serial Management Functionality will be an added advantage. You should also have a thorough understanding of Master Data such as Material Master, Business Partner, and Customer Info Record. Experience with FIORI Transactional and Analytical Apps, as well as cross-functional knowledge with FICO, PP, QM, PM, and MM, will be beneficial. Your ability to multitask, manage multiple deliverables, and work effectively in a team environment will be crucial for success in this role. Qualifications required for this position include any degree and preferably SAP S/4 HANA Certification in SD or related areas. Knowledge of SAP TM, LE, GTS, Workflow, and IDOC will be advantageous. Additionally, familiarity with Product Development approaches, third-party tool interfaces, and Incident, Problem, and Change Management processes will be beneficial. If you have a zeal for learning, are a team player, results-oriented, and possess excellent communication skills, this role is perfect for you. Join us and be part of a dynamic team where your adaptability, flexibility, and resourcefulness will be highly valued.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
bhopal, madhya pradesh
On-site
Job Description: As a Flutter Developer at SternDev, you will be responsible for developing and implementing mobile applications using the Flutter framework. Your role will involve collaborating with cross-functional teams to ensure high performance and responsiveness of applications. To excel in this position, you should possess proficiency in the Flutter framework and Dart programming language. Additionally, you must have experience with mobile app development and deployment on both Android and iOS platforms. A strong knowledge of UI/UX design principles, understanding of RESTful APIs and integration, as well as the ability to work in a team environment and meet project deadlines are essential for this role. As a Flutter Developer, you will leverage your excellent problem-solving and communication skills to contribute to the success of our projects. A Bachelor's degree in Computer Science, Engineering, or a related field is preferred for this position. If you are passionate about mobile app development and have the required qualifications and skills, we encourage you to apply for this full-time work from home opportunity. Join our team at SternDev and be a part of creating innovative and user-friendly mobile applications.,
Posted 3 weeks ago
12.0 - 18.0 years
0 Lacs
karnataka
On-site
Technical Director - Salesforce For Product Engineering Location: India - Bangalore Experience: 12 - 18 Years Must Have Salesforce architecture + Director experience Should have experience in app exchange product Experience in International Client Interaction Responsibilities Design and develop Salesforce workflows and user interfaces (Hands-on) Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs. Ability to create prototypes and conduct design workshops Translate business requirements into working Salesforce solutions Deploy/implement Salesforce solutions to various client production and pre-production environments and troubleshoot issues Design, develop and modify Salesforce API to support external integrations, SSO, Community portal and system integrations. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, programming with Lightning Aura Components, and good Knowledge in LWC Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls Handle Data migration, Data import and export automation, Data modeling and Data Security Create technical documentation such as design documents, specifications, software architecture documents, and instructions Analyze design and architectural issues and questions Support and assist management of the project development team Work in a team environment using a structured development process and deliver on time Follow up with issues in an efficient manner, including working hand in hand with Quality Assurance, Project Management. Desired Skills Excellent written and spoken communication skills. Excellent people management skill, should have handled Multi geographical team Ability to understand client needs. Ability to work independently and be a self-starter. Detail orientation and problem-solving ability. Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions. Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions. Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies. Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects. Ability to coordinate issue identification and resolution between internal and external clients and the development team. Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects. Ability to lead and supervise others. Able to use advanced Excel, PowerPoint, Word and Vision features. Most preferred skills: SFDC knowledge or apps developed on Sales Force.com and knowledge in JIRA. Skills: sso,specifications,international client interaction,problem-solving ability,business requirements,apex web services,communication skills,data security,technologies,client needs,salesforce,apex classes,team environment,salesforce architecture,app exchange product,projects,lightning,user interfaces,management,project management,issue resolution,design documents,director experience,system integrations,api,visualforce,salesforce api,quality assurance,technical documentation,salesforce solutions,apex,design workshops,community portal,jira,flex,appexchange deployment,software architecture documents,structured development process,issue identification,data export automation,salesforce workflows,salesforce.com controls,people management,prototypes,data import,data modeling,project,data migration,project development life cycle,business processes,
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Bengaluru, Peenya
Work from Office
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls from customers to resolve their queries and concerns. Provide excellent customer service and ensure customer satisfaction. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex issues and improve processes. Maintain accurate records of customer interactions and transactions. Identify and escalate potential risks or issues to senior management. Job Requirements Minimum 1 year of experience in telecalling or customer service. Excellent communication and interpersonal skills. Ability to work in a team environment and meet targets. Strong problem-solving and analytical skills. Familiarity with banking products and services is an advantage. Ability to adapt to changing situations and priorities.
Posted 1 month ago
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