Senior Operations Support Officer

ANZ

1 - 6 years

2 - 5 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

operations management due diligence operational support customer satisfaction banking operations banking banking products financial services salesforce recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

What will your day look like

As Operations Support Officer, you will:

This role requires performing all KYS (KNOW YOUR SUPPLIER) checks for the applicant and ensures all the required compliance and due diligence checks are completed before onboarding. This role is multi-dimensional, and the officer is responsible for liaising with Governance team to perform end to end task.
This requires strong decision making Process skills which will help creates a strong salesforce for ANZ
High quality of work, and taking ownership, Act as key reference point for all team matters impacting the business
Monitors customer satisfaction and draws on understanding of customer to deliver customer centric solutions and achieve positive outcomes.
Maintain relationships with internal and external stakeholders and communicate requirements clearly and concisely.

What will you bring

To grow and be successful in this role, you will ideally bring the following:

Experience in banking products service
Experience in building relationships across ANZ to realise the Portfolio / Domain operational strategy
Influencing skills across a diverse range of Stakeholders
Working knowledge of Bank products, risk, performance and operational management
Adaptable and flexible to deal with uncertainty and ambiguity
Ability to synthesis information from multiple sources to produce meaningful reporting, insights and action plans
Ability to effectively communicate ideas in a consumable format with supporting action plans
Experience in understanding what measures are important to deliver what matters

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