Senior Operations Manager/Specialist

Company Description

Civilianz, established in 2012, is dedicated to advancing the careers of aspiring civil engineers by equipping them with the skills and knowledge required for government and technical roles. Based on the principle of “catch them young,” the organization offers state-of-the-art classroom facilities and expert faculty to create an ideal learning environment. Civilianz supports job seekers with individual attention and specialized study materials to help them achieve their ambitions. Over the years, the institute has successfully prepared numerous engineers for careers in the government sector.

Role Description

We are seeking a passionate and experienced professional for the full-time on-site role of Senior Operations Manager/Specialist based in Trivandrum. The individual will oversee daily operations, optimize organizational processes, and implement strategies for efficiency and productivity improvements. Key responsibilities include managing teams, ensuring smooth workflow, developing operational policies, and collaborating with stakeholders to achieve organizational goals. The role also involves monitoring performance metrics, addressing operational challenges, and ensuring high-quality outcomes while aligning with the company’s mission and objectives.

Qualifications

• Strong leadership, team management, and problem-solving abilities to oversee and guide team performance.
• Proficiency in project management and operational strategies to improve efficiency and maintain organizational standards.
• Exceptional communication, interpersonal, and conflict-resolution skills for effective stakeholder collaboration.
• Knowledge of civil engineering practices, technical expertise, and industry regulations to make informed operational decisions.
• Experience in data analysis, process optimization, and working within deadlines under pressure.
• Bachelor’s degree in Civil Engineering, Business Administration, or a related field (MBA preferred).
• Proven experience in