Senior Operations Executive (Print on Demand Industry)

As an Operations Executive specializing in the Print on Demand (POD) industry, your role will involve managing and optimizing the day-to-day operations of a POD marketplace. Your expertise in POD processes, vendor management, inventory control, and order fulfillment will be crucial in ensuring smooth operations and excellent customer satisfaction. Responsibilities: - Manage the end-to-end Print on Demand operations, including order processing, production, and shipping. - Coordinate with POD vendors and suppliers to guarantee timely product delivery and uphold quality standards. - Monitor inventory levels and oversee stock replenishment as necessary. - Supervise order fulfillment processes to ensure timely customer deliveries. - Address customer queries related to orders, shipping, and product concerns. - Analyze and enhance operational processes for improved efficiency and cost-effectiveness. - Collaborate with the tech team to integrate order systems seamlessly. - Maintain detailed records of inventory, orders, and vendor performance. - Ensure operational activities align with business objectives and customer satisfaction standards. Requirements: - Minimum 2 years of experience in a similar operations role within the Print on Demand industry. - Strong grasp of POD workflows, order management, and fulfillment processes. - Familiarity with e-commerce platforms such as Shopify, WooCommerce, etc. - Excellent problem-solving abilities and attention to detail. - Effective communication and organizational skills. - Ability to manage multiple tasks and meet deadlines efficiently. - Knowledge of POD platforms like Printful, Printify, etc., would be advantageous.,