Senior Operations Executive (Outsourced)

2 - 4 years

5.0 - 10.0 Lacs P.A.

Bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Vendor CoordinationSite IdentificationCenter setupBudget MonitoringStore renovationStore Setup

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities 1. Site Identification & Feasibility: Coordinate with sales and MT service teams to identify potential locations for new MSCs or ESCs. Conduct site feasibility assessments, considering proximity, customer reach, and operational requirements. 2. Center Setup & Renovation: Oversee setup of new service centers including civil work, layout planning, branding, and utility installations. Liaise with vendors and landlords to manage fit-out work, timelines, and handover schedules. 3. Vendor Coordination: Work with procurement, civil, electrical, and branding vendors to ensure timely and quality execution of projects. Track vendor performance, billing, and adherence to scope of work. 4. Compliance & Documentation: Ensure all required approvals (MO, legal clearances, rent agreements, etc.) are in place. Maintain documentation for each center including layout plans, agreements, and project timelines. 5. Budget & Cost Monitoring: Prepare project cost estimates and monitor actual expenses against budget. 6. Operational Handover: Coordinate final handover of the service center to the operations team post-completion. Ensure all infrastructure and services are fully functional before go-live. 7. Tracking & Reporting: Maintain project trackers for new centers, relocations, and renovations. Provide regular updates to leadership on project status, risks, and timelines. Key Skills & Qualifications: ~ Graduate ~ 24 years of experience in service center setup & network expansion. ~ Strong coordination and vendor management skills ~ Working knowledge of civil work, branding, and utility setup ~ Proficient in MS Excel, PowerPoint, and reporting tools ~ Willingness to travel as required

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