Customer Care & Order Processing Executive

3 - 8 years

2 - 5 Lacs

Posted:Just now| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Review and verify customer orders
Update order status in internal systemsRespond to customer queries and comments across social media, e-commerce platforms, and other digital channelsCoordinate with internal teams to resolve order related queries

Required Candidate profile

Tech-savvy and adaptable to new tools and platforms quickly.Able to manage digital-first customer interactions.Analytical mindset to track orders, customer feedback, and social media responses.

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