Senior Operation Manager

Company Description Exceptional Billing Services, LLC specializes in ABA therapy billing, dedicated to reducing administrative burdens and maximizing revenue for practices. We offer industry-specific expertise and solutions to grow your practice efficiently. Our commitment to transparency, trustworthiness, affordability, detail orientation, and support sets us apart from general medical billing companies. Role Description This is a full-time on-site role for a Senior Operations Manager located in Chennai. The Senior Operations Manager will oversee daily operations, manage a team of billing professionals, implement and refine operational processes, and ensure compliance with industry standards. Key responsibilities include optimizing workflows, enhancing client satisfaction, monitoring KPIs, and driving continuous improvement. Qualifications Operations Management, Team Leadership, and Process Improvement skills Experience in the healthcare or medical billing industry Strong analytical, problem-solving, and decision-making skills Excellent communication and interpersonal skills Ability to work on-site in Chennai and manage a diverse team effectively Knowledge of regulatory compliance and industry standards Bachelor's degree in Business Administration, Healthcare Management, or a related field Master's degree or relevant certifications are a plus Show more Show less