Senior Officer, Branch Relationship Manager, Consumer Banking Group

Business Function

Responsibilities

• Manage and develop a portfolio of branch banking customers, including individuals and small businesses
• Provide personalized financial solutions and advisory services to meet the diverse needs of customers
• Identify and capitalize on cross-selling opportunities to deepen customer relationships
• Collaborate with other teams within the bank to deliver a seamless customer experience
• Contribute to the achievement of branch and team performance targets
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
  

Requirements

• Minimum 5 years of experience in a customer-facing role within the banking or financial services industry
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers
• Demonstrated problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Proficient in data analysis and financial modeling to provide tailored solutions to customers
• Ability to work collaboratively within a team and across different departments
• Commitment to continuous learning and professional development
  

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Schedule

Job Type

Job Posting